Next Experience

Chuck Tomasi

1 minute read

In San Diego we introduced the Next Experience which made using the platform ever easier than ever. Today’s guest takes us through some of the Tokyo features and beyond including a few tips that you may not know about. Topics 00:00 Welcome/introductions 04:26 Introduction to Next Experience 06:03 Unified navigator 09:23 New Tokyo features 10:58 Blockers 12:59 Themes 13:54 Roadmap 15:17 Enablement 16:01 Words of advice 17:30 Contact info 18:00 Outro Links Next Experience Center of Excellence Amanda’s LinkedIn Page Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

The Tokyo release is here and it’s time to find out what our developer advocates think are their favorite features b this time on Break Point. Topics 00:00 Welcome and introductions 02:00 App Engine Management Center 04:18 Upgrade center/Upgrade plans 06:38 ECMAScript 2021 09:04 App template governance 10:58 Formula builder (with low-code editorial) 14:55 OAuth for non-admin users 16:49 Document Intelligence 20:13 Next Experience 22:45 Translated notifications 25:30 Honorable mentions 30:25 Words of wisdom 33:09 Outro Links Tokyo Content Schedule TechNow Ep 94: Take a look at the Tokyo release Now Platform features Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

It’s 2022 and our UI/UX landscape continues to evolve and you’ve got questions like when to turn on our new UI or when it’s best to use UI Builder vs Service Portal. Our guest today is here to help answer questions like this. Topics 00:00 Welcome/Introduction 02:39 Considerations before activating Next Experience 07:04 Agent Workspace and Configurable Workspace 10:41 Using UI Macros & UI Pages 12:36 UI Builder product strategy 14:41 When to use UI Builder vs Service Portal 20:45 Next Experience roadmap 25:04 Where to learn about Next Experience 29:08 Brad’s contact info 30:10 Outro Links LinkedIn Twitter Email brad.

Brad Tilton

3 minute read

We’re going to be spending the first two weeks of our San Diego Release Season focused on the Next Experience, which is the new name for the Now Experience UI Framework and the new Unified Navigation. Next Experience UI One of the biggest changes in the San Diego release is the Next Experience UI. The Next Experience Unified Navigation provides the tools you need to navigate between the items you use in your instance in one pane while also being able to receive notifications and set your preferences.