Now Intelligence

Chuck Tomasi

2 minute read

On this episode, we will explore setting up and using the new AI Search capability released in Quebec. Crack a beverage and come join us! Topics 03:15 Intros/welcome/beer 07:25 Screen share started 08:00 Audio adjustments 10:00 We now resume our regularly schedule chaos 11:00 First look at AI Search 12:31 Configuring an indexed source 14:25 Field mapping 18:10 Creating a search profile 18:55 Creating the search source 20:02 Synonyms and stop words 21:09 Publishing the search profile 21:35 Checking the index 22:42 Creating a genius result 29:35 Back to the search profile 29:19 Creating a search application configuration 31:47 Search facets 33:50 Testing in UI Builder 37:20 Adjusting the display 38:08 EVAM View Config 40:52 Modifying the view template 48:50 Q: Regular results vs.

Chuck Tomasi

1 minute read

Heath Ramsey, Sr. Director of Product Management talks about what developers should know about setting up data to be successful with ServiceNow intelligence products, many of the intelligence products in the platform, what’s free and what’s paid for, the skills you’ll need, and more. Topics 00:00 Welcome/Introductions 04:46 Heath’s discoverys for maximum PA value 08:28 Structured data and unstructured data 09:54 Example of unstructured data (NLU) 11:38 AI Search 14:45 Flow Designer and machine learning 17:58 Adding value as a developer 20:45 The philosophy of ServiceNow and AI 23:24 Dynamic translation and better experiences 28:05 Regression framework 31:09 Developer skills required 33:30 Free and paid-for capabilities 35:38 Closing takeaways 37:28 Contact information 38:09 Outro Links NowLearning Developer Portal Docs heath.

Chuck Tomasi

1 minute read

Topic: On this episode, join Andrew, and Brad as they explore the new Process Optimization application available in Quebec. About: Creator Toolbox is a weekly show provided by the ServiceNow Developer Program. Each Tuesday, join the Developer Advocate team and guests as they showcase the platform tools you need to get your job done quickly. Join us each Tuesday at 8AM PT/11AM ET (save the last Tuesday of each month.

Andrew Barnes

2 minute read

It is ServiceNow’s new release season! With the Quebec release in Early Access, we will show some enhancements targeted around being more effective and efficient as a developer. To get access to these new things, you have to upgrade! This article will be about three new features in Analytics, Reporting, and Intelligence. To view the whole list, check out the release docs. AI Search New search! I am so excited about the new search capabilities released in Quebec.

Andrew Barnes

1 minute read

Did you know? Our blogs have a variety of technical depths. Today I will be introducing Did you know? (DYK) which will be quick bites that are easily consumed, today I learned type things. Let us know if you have other DYK/TIL items for us in the comments. Cross node reporting In Paris a new graph data set has been added to the ServiceNow Performance dashboard. The new data set removes the node selector and reports on all the nodes (up to 47) all in the same graphs.

Adam Stout

3 minute read

One of the significant advantages of developing on the Now Platform is access to Now Intelligence. I wanted to take a quick look at some of the important improvements in Paris you’ll want to be aware of. Performance Analytics & Reporting Interactive Filters are now free. Previously, the use of Interactive Filters (including custom Interactive Filters) required a Performance Analytics license. This is no longer the case.B Now you can leverage Interactive Filters on all your dashboards to give your users a more tailored and interactive experience.