https://developer.servicenow.com/blog.do?p=/post/ Recent content in Posts on ServiceNow Developer Blog Hugo -- gohugo.io en-us Fri, 29 Sep 2023 12:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/weve-moved/ Fri, 29 Sep 2023 12:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/weve-moved/ HAHAHUGOSHORTCODE-0xc0027d2000-1-HBHB Well at least the developer blog has. We’ve migrated the Developer Advocate blog content from the Developer Portal to the community under the Blog menu > Developer Advocate Blog. HAHAHUGOSHORTCODE-0xc0027d2000-2-HBHB You can also find it using the new button shown here. HAHAHUGOSHORTCODE-0xc0027d2000-3-HBHB This gives you a single source for developer content - and RSS is back baby! You can subscribe from the Options menu on the right so you’ll never miss any of our content. https://developer.servicenow.com/blog.do?p=/post/vancouver-ui-builder/ Thu, 28 Sep 2023 10:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/vancouver-ui-builder/ It’s Vancouver Early Availability time, and that means I get to share a lot of the great features and enhancements that our product teams have been working on for our customers and partners around Workspaces and UI Builder. Creator Toolbox Check out this episode of Creator Toolbox where I demo a lot of the features mentioned in this blog: What’s new in Workspace? What can your agents expect in configurable workspaces? https://developer.servicenow.com/blog.do?p=/post/break-point-087/ Wed, 20 Sep 2023 10:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/break-point-087/ Bringing your authentic-self to work can be a very positive experience. In this episode, we talk to one of our MVPs who is not afraid to try new things and is reaping the rewards. Topics 00:00 Welcome/Introduction 09:03 Big mistake 11:29 Platform passion 14:19 The other side of the world 16:34 MVP 21:29 Belonging groups 25:18 Career Highlight 26:27 What’s next? 27:54 Words of advice 29:11 Contact info 29:47 Outro Links Belonging groups Website LinkedIn Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts. https://developer.servicenow.com/blog.do?p=/post/thedevvies-2024-comingsoon/ Mon, 18 Sep 2023 10:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/thedevvies-2024-comingsoon/ The countdown has begun! That’s right, The Devvies is back and better than ever. October 20th is just around the corner, and that means submissions will soon be open. Gear up and get ready to showcase your impactful apps to the ServiceNow Community. What are The Devvies? The Devvies is ServiceNow’s App of the Year contest where developers worldwide come together to showcase their app building prowess, impact, and out-of-the-box thinking. https://developer.servicenow.com/blog.do?p=/post/hacktoberfest-2023/ Sun, 17 Sep 2023 10:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/hacktoberfest-2023/ Announcement! As of September 28, 2023, the Developer Advocate Blog has migrated to the ServiceNow Community Developer Advocate Blog, the most up-to-date information regarding Hacktoberfest will now be at this link. October is right around the corner and you know what that means! It’s Hacktoberfest! ServiceNow Developers participation It’s the 10th anniversary of DigitalOcean’s Hacktoberfest, and the 7th year we ServiceNow Developers are participating in this event by contributing to ServiceNow open-sourced projects and repositories. https://developer.servicenow.com/blog.do?p=/post/build-with-rpa/ Fri, 08 Sep 2023 00:00:00 +0000 https://developer.servicenow.com/blog.do?p=/post/build-with-rpa/ Hey y’all! We’re back and better than ever with another #BuildWith Challenge - this time focused on Robotic Process Automation (RPA)! Harness the power of bots to automate repetitive tasks, boost efficiency, and unlock human creativity. Excited? Intrigued??? Well, then join us in this year’s #BuildWithRPA Challenge and experience the future of automation firsthand. In case you need a refresher on last year’s challenge, #BuildWithAES Challenge saw impressive participation from you, our Community. https://developer.servicenow.com/blog.do?p=/post/break-point-086/ Wed, 06 Sep 2023 10:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/break-point-086/ Regardless of who you are, you’ve likely gathered with others for many different reasons and occasions. Sometimes these gathers are effective, and sometimes not. In this episode, we’ll be covering a book we recently read with everyone. Topics 00:00 Welcome/Introduction 04:06 Purpose 08:19 Who 10:54 Location 15:45 The role of the host 28:22 Timelines 34:41 What’s in it for devs? 39:50 Resources 40:40 Outro Links Amazon link to the book Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts. https://developer.servicenow.com/blog.do?p=/post/vancouver-live/ Wed, 06 Sep 2023 06:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/vancouver-live/ Hey Vancouver BC and Surrounding peeps! I invite you to join us in Vancouver, British Columbia, at the Rosewood Hotel Georgia on September 20 from 3:00 - 6:00 p.m. PDT for our first ever in-person Now Platform release keynote. Register Here I’m excited to share insights on the new generative AI capabilities (and more) for to drive your organization’s digital transformation. You’ll have a front row seat at our keynote experience to see how the world works with ServiceNow. https://developer.servicenow.com/blog.do?p=/post/vancouver-lchh-generative-ai-controller/ Mon, 04 Sep 2023 10:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/vancouver-lchh-generative-ai-controller/ Catch the episode Generative AI Controller Brings Exciting New Capabilities to ServiceNow ServiceNow just got a whole lot smarter. The latest Vancouver release introduces the Generative AI Controller, allowing developers to easily implement artificial intelligence in apps, scripts, and flows. In this episode of Live Coding Happy Hour, ServiceNow experts demonstrated how the new controller can generate text summaries, translate between languages and styles, and even suggest code to complete developers’ scripts. https://developer.servicenow.com/blog.do?p=/post/vancouver-lchh-access-analyzer/ Fri, 01 Sep 2023 10:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/vancouver-lchh-access-analyzer/ Catch the episode Debug ACLs in ServiceNow Like a Pro with Access Analyzer Managing access controls in ServiceNow can be complicated. Creating ACLs, data filters, and ensuring users have the proper permissions for various tasks requires meticulous configuration and testing. Access Analyzer, a new feature in the ServiceNow platform, provides an intuitive interface to analyze user and role access without impersonating users or elevating to security admin. https://developer.servicenow.com/blog.do?p=/post/vancouver-fd/ Thu, 31 Aug 2023 08:00:00 -0600 https://developer.servicenow.com/blog.do?p=/post/vancouver-fd/ Ladies and gentlemen, it’s that time of the year - it’s time for your bi-annual list of Flow Designer improvements! In this article, we will not only be covering what changes have been made to existing aspects of the product but also what has been added to its list of abilities. Without further ado, let’s dive in! Updates Quality of Life Enhancements To kick things off, we’ve got some general improvements made to the product as a whole - some reflected in the UI, some not. https://developer.servicenow.com/blog.do?p=/post/mvp-spotlight-202308/ Thu, 31 Aug 2023 06:00:00 -0600 https://developer.servicenow.com/blog.do?p=/post/mvp-spotlight-202308/ Check out what the Developer MVPs have been up to this month! The Developer MVPs are a collection of ServiceNow developers who are passionate about ServiceNow and inspire other developers by sharing their extensive knowledge openly and inclusively. Here are some of their content from this past month: August Highlights The Developer MVPs helped to start inaugural Community Belonging groups. Check it out! Special shoutout to Chris Helming, Astrid Sapphire, Corey ‘CJ’ Wesley, Ebony Akkebala, Sarah Toulson, and Sharon Barnes Do These Steps Before You Start The You & I Builder Series Videos and Generative AI and ServiceNow by Carleen Carter How to Add moment. https://developer.servicenow.com/blog.do?p=/post/vancouver-ctb-vault/ Wed, 30 Aug 2023 10:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/vancouver-ctb-vault/ Catch the episode Enhanced Security and Streamlined Management: What’s New in the ServiceNow Vancouver Release The latest ServiceNow Vancouver release provides significant upgrades to the platform’s security capabilities. With enhanced products like Zero Trust Access, an improved Vault suite, and more granular adaptive authentication, ServiceNow customers now have robust protection and simplified administration at their fingertips. The new Access Analyzer tool ensures users have appropriate access while the upgraded Column-Level interface provides an efficient overview of all access policies. https://developer.servicenow.com/blog.do?p=/post/break-point-085/ Wed, 23 Aug 2023 10:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/break-point-085/ We’ve got another legend of ServiceNow joining us today. She’s been working on the platform since 2009 and continues to grow her knowledge and her community while still taking care of the family at home. Topics 00:00 Welcome/intro 06:12 Life before ServiceNow 07:40 Carleen’s start with ServiceNow 08:38 MVP - sharing and training 11:24 CMA and its meaning 15:17 The next generation 18:38 RiseUp! 19:21 Knowledge memories 23:50 Keynote speaker 24:37 Career highlight and forecast 27:00 Words of advice 28:16 Contact info and outro Links LinkedIn Website Titans of Now podcast RiseUp RiseUp Community Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts. https://developer.servicenow.com/blog.do?p=/post/generative-ai-controller/ Thu, 17 Aug 2023 10:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/generative-ai-controller/ The Generative AI Controller is releasing in the ServiceNow Platform Vancouver release. As the time of this post’s writing, it is currently limited availability, so if you want access to these plugins befoer they become generally available, please contact your account representive to inquire. This post is a walk-through on how to get started with the Generative AI Controller, there is more to explore outside of this post but we wanted to get you started quickly! https://developer.servicenow.com/blog.do?p=/post/vancouver-pad/ Thu, 10 Aug 2023 08:00:00 -0600 https://developer.servicenow.com/blog.do?p=/post/vancouver-pad/ Process Automation Designer, or PAD as it is typically abbreviated to, came on to the scene in during the Paris release, making Vancouver it’s 7th iteration. Sitting “on top” of Flow Designer, PAD acts as an intermediary between IT and the business, allowing process owners the ability to organize their content in a unified, digitized fashion that can be further automated. The visualizations of these processes, utilized by agents, are called “Playbooks. https://developer.servicenow.com/blog.do?p=/post/break-point-084/ Wed, 09 Aug 2023 10:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/break-point-084/ The Vancouver release is here - at least in Early Availability. Once again we have all four dev advocates to share their favorite features from App Engine, Automation Engine, and Platform - so come on along! Topics 00:00 Welcome/introductions 01:22 Our top 5 list of favorite features 32:48 Call to action 34:08 Outro Links Vancouver content calendar Vancouver release notes Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts. https://developer.servicenow.com/blog.do?p=/post/mvp-spotlight-202307/ Mon, 31 Jul 2023 10:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/mvp-spotlight-202307/ Check out what the Developer MVPs have been up to! The Developer MVPs are a collection of ServiceNow developers who are passionate about ServiceNow and inspire other developers by sharing their extensive knowledge openly and inclusively. Here are some of their awesome contributions from this past month: July Highlights (Plus June Content) UI Builder: Start Here by Carleen Carter Security Incident - A Quick Overview by Atul Grover Innovation Lab Store Applications Review: #1 Clone Admin Console by Martin Ivanov ServcieNow CTA Program Demystified by Harneet Sital and Ishaan Shoor 2023 Q2 - Melbourne ServiceNow Developer Meetup by Ishaan Shoor How to rollback your modifications made by FiX script or Background Script by Mohit Kaushik Keeping your instance database footprint tidy (02): Maintain Attachments and Attachment Documents and Keeping your instance database footprint tidy (01): Maintain Audit Delete and Audit Relation by Mark Roethof How to Report on Nothing and Everything You Need To Know About Using Update Sets by Paul Morris How enabling accessibility makes your Service Portal more user-friendly by Jesalyn Smith ServiceNow Catalog Builder: Simplifying ServiceNow Service Request Management and ServiceNow Introduction to GlideEncrypter API | GlideEncrypter API with the use case by Amit Gujarathi Killer ServiceNow Forms Background and What is Domain Separation by Prashant Kumar Exploit your FOMO for Generative AI and flourish by Ashutosh Munot and Dhruv Gupta Custom Spoke Action to update Legal Name in Workday for different countries by Sachin Namjoshi Everything You Need To Know About Using Update Sets by Paul Morris Maintain instance-specific configurations by Maik Skoddow https://developer.servicenow.com/blog.do?p=/post/vancouver-release/ Mon, 31 Jul 2023 08:00:00 -0600 https://developer.servicenow.com/blog.do?p=/post/vancouver-release/ Hello Developers! August is right around the corner and with it comes a lot of excitement. A whole new school year, the grand finale to the FIFA Women’s World Cup, and the next release of ServiceNow - Vancouver! If you are a new user of the ServiceNow platform, let’s do a quick run down of what a release season means for you. When these bi-annual releases of the ServiceNow platform occur, they trigger a series of coinciding events as well… https://developer.servicenow.com/blog.do?p=/post/break-point-083/ Wed, 26 Jul 2023 10:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/break-point-083/ With two major ServiceNow family releases per year, it’s important to have a playbook when it comes to upgrades. In this episode we’ve got not one, but TWO subject matter experts who have certainly seen their share of upgrades to share their insights. Topics 00:00 Welcome/introductions 04:46 Upgrades in the early days 11:30 Upgrade improvements today 17:57 Products requiring more focus on upgrades 20:59 When things go awry 25:56 Upgrade timeframe 30:44 What to do when you find a show stopper 33:38B Advice for newcomers 37:58 Contact info 38:53 Outro Links CJ’s LinkedIn Jace’s LinkedIn Jace’s Website Jace’s YouTube Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.