https://developer.servicenow.com/blog.do?p=/tags/interactions/ Recent content in Interactions on ServiceNow Developer Blog Hugo -- gohugo.io en-us Wed, 21 Nov 2018 10:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/interactions/ Wed, 21 Nov 2018 10:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/interactions/ Walk-up Experience We are continuing with our Walk-up Experience example from two weeks ago to feature another platform capability added in London. The Walk-up Experience plugin is the first plugin I am aware of that uses Interactions. This is why we are going to be using it as our example to help explain Interaction Management. Interaction Management ServiceNow has long had a Service Desk Call plugin that in some ways is the spiritual predecessor to Interaction Management. https://developer.servicenow.com/blog.do?p=/post/interactions/ Wed, 21 Nov 2018 10:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/interactions/ Walk-up Experience We are continuing with our Walk-up Experience example from two weeks ago to feature another platform capability added in London. The Walk-up Experience plugin is the first plugin I am aware of that uses Interactions. This is why we are going to be using it as our example to help explain Interaction Management. Interaction Management ServiceNow has long had a Service Desk Call plugin that in some ways is the spiritual predecessor to Interaction Management. https://developer.servicenow.com/blog.do?p=/post/walk-up-experience/ Wed, 07 Nov 2018 10:00:00 -0400 https://developer.servicenow.com/blog.do?p=/post/walk-up-experience/ Walk-up Experience Why are we featuring Walk-up Experience in a technical blog you might ask yourself. Reasonable question. The answer is because two new technical capabilities are enabled in London, which is utilized in the new Walk-up Experience plugin available in London. Let’s dive into these new capabilities. This week we will explore Extension Points. In two weeks we will explore Interactions. Extension Points The first new feature we will explore is Extension Points.