Platform Development Guides

#Low Code , #No Code , #Platform Development Guides , #Team Development

Brad Tilton

2 minute read

Now Platform Development Guides

Over the past couple of months, the platform team at ServiceNow has been publishing some app development guides. These guides are targeted at enabling builders and developers to build custom business applications on the Now Platform by providing prescriptive guidance and encouraging good practices. Here is a quick introduction to the three guides.

Developing as a Team Guide

This guide is aimed at professional developers and development teams. It aims to help those devs and teams adopt forward-looking, future-proof practices for team management, instance and application configuration, and source control usage. It has two main sections:

  • Planning and preparation
  • Step by step: implementing development team collaboration for an app

Link: Developing as a Team Guide

No-Code (Citizen Developer) Guide for the Now Platform

This guide gives prescriptive guidance to citizen developers, builders, and no/low-coders to build custom business applications on the Now Platform. When developing on the Now Platform there is typically more than one way to build something, and this guide aims to give builders the tools they need to make the right choices at those decision points. There is guidance around what planning questions to ask, when to extend a table, what to think about when designing a form, and more.

The guide follows this flow:

Citizen Developement Introduction Flow

  • Planning: think through your application before you start building it
  • Data: the data you want to gather, display, process, and report
  • Design: how you want others to interact with your application
  • Logic: the way your application will work

Link: No-Code (Citizen Developer) Guide for the Now Platform

Professional Developer Guide to the Now Platform

This guide contains most of the content from the No-Code guide (because everyone needs to know how to design a form), and then adds more detailed and professional guidance on top of that. This guide touches on the following topics:

  • Choice Lists vs. Reference Fields
  • When to use ACLs vs Query Business Rules
  • Flow Designer and IntegrationHub practices
  • Guidelines for using Automated Test Framework
  • And much more!

The guide follows this flow:

Procode Introduction Flow

  • Plan: Think through the application before building it
  • Build: Create and configure the application and its components
  • Validate: Perform functional testing and write test cases
  • Deploy: Move the application into production

Link: Professional Developer Guide to the Now Platform

Feedback

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