Break Point

Chuck Tomasi

1 minute read

Sarah Toulson is a ServiceNow Developer at Glidefast, mother of two, and has made the transition from a non-IT career. Join me for an interesting discussion with Sarah on this episode of Break Point. Topics 00:00 Welcome and introduction 03:35 Challenges of transitioning from a non-IT career 05:44 Where Sarah sees herself in the future 09:05 Example challenges of goverments 11:56 Design is not an after thought 16:37 User centric design 22:53 Sarah’s sons 25:30 Selfie at DragonCon 28:15 One thing Sarah would change in the platform 31:48 Words of advice for someone getting started 32:43 Contact info 33:08 Outro Links LinkedIn Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

Developers need more than technical skills to have a successful career. Dan Bolena joins me for a discussion to understand the best way to communicate with executives. Join us for some fun examples and important tips you won’t want to miss! Topics 00:00 Introductions 05:15 Topic overview 06:09 The first thing to know 09:28 Using visuals on slides 10:34 Bad example of a verbal status update 12:46 The problem-solution-value model 14:42 Better example of a verbal status update 15:57 Breakdown of the status example 17:01 The triangle 21:55 Relating this to written communications 24:43 An example email 28:12 Breakdown of the email 30:25 Summary 31:47 A challenge 32:55 Contact info 33:57 Closing Links LinkedIn Career Tools podcast Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

Jason McKee, Director of Developer Evangelism joins me again to talk about all things CreatorCon 2021. We’ll look at what’s new, what’s interactive, what’s recorded, some fun sessions, and things you just don’t want to miss. Have a listen! Topics 00:00 Welcome and introduction 03:02 What is CreatorCon 03:39 Some fun projects 05:08 The schedule of events 07:11 Live sessions 07:58 This year’s highlights 11:24 Evolution of ServiceNow Development Panel 13:54 Breakout sessions 14:46 More interactive sessions 16:11 Fun sessions 19:02 New features of the registration site 20:59 What is Jason looking forward to?

Chuck Tomasi

1 minute read

2021 Developer MVP Ashley Snyder joins Chuck to talk about how ServiceNow found her, what it has meant to her career, her favorite feature, and a few laughs along the way. Have a listen. Topics 00:00 Introductions 05:01 ServiceNow found Ashley 06:00 Where Ashley finds help 06:52 How ServiceNow impacted Ashley’s career 07:43 Becoming a specialist 09:40 Ashley’s Favorite feature 12:24 Ashley’s super hero story 14:50 Funnest thing ever built 16:28 First Knowledge 19:22 Looking forward to CreatorCon 21 22:07 One thing to change 23:36 Ashley’s dream job 24:24 Contact Ashley 24:49 Outro Links Ashley’s Blog LinkedIn Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

Chris Haas joins Break Point to discuss App Engine Studio, the all-new low-code way to build apps fast! Topics 00:00 Welcome/Introductions 04:28 Why did ServiceNow build AES? 08:20 Discovering the power of the platform 12:14 Licensing & release schedule 17:54 Templates 22:00 Creatures of habit 25:51 Where we are and where we’re going 35:36 More info 37:30 Contact info 37:47 Outro Links Docs: App Engine Studio (Quebec) LinkedIn Mail Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

About Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your host, Chuck Tomasi, Sr. Developer Advocate for developer discussions. Chuck talks to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they’ve built, and other interesting people in the ServiceNow ecosystem. Take a break with Break Point. Subscribe Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

Chuck sits down with Principal Product Manager Chiarng Lin to talk about the Command Line Interface. The discussion covers what it is, who it’s for, design considerations, and what we’re looking forward to - and more. Join us for a lot of great information exchange an a few laughs. Topics 00:00 Introduction 04:40 Fred Luddy 06:39 Command line interface overview 08:09 Features 12:29 The origins of the CLI 13:32 Free or paid?

Chuck Tomasi

1 minute read

Heath Ramsey, Sr. Director of Product Management talks about what developers should know about setting up data to be successful with ServiceNow intelligence products, many of the intelligence products in the platform, what’s free and what’s paid for, the skills you’ll need, and more. Topics 00:00 Welcome/Introductions 04:46 Heath’s discoverys for maximum PA value 08:28 Structured data and unstructured data 09:54 Example of unstructured data (NLU) 11:38 AI Search 14:45 Flow Designer and machine learning 17:58 Adding value as a developer 20:45 The philosophy of ServiceNow and AI 23:24 Dynamic translation and better experiences 28:05 Regression framework 31:09 Developer skills required 33:30 Free and paid-for capabilities 35:38 Closing takeaways 37:28 Contact information 38:09 Outro Links NowLearning Developer Portal Docs heath.

Chuck Tomasi

1 minute read

ServiceNow Developer Advocate Andrew Barnes joins me to talk about his favorite Quebec developer features. Quebec is the latest release with a lot of goodness you won’t want to miss. Topics Introduction UI Builder Record Producer action Script tracer Command Line Interface Application customization Flow Designer Flow Designer content filtering (Paris) DevOps & CI/CD Ending Links Email Developer Portal Product documentation Twitter Community LinkedIn Listen Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.