Break Point

Chuck Tomasi

1 minute read

We continue our series on effective presentations. We’ll share our top 10 common mistakes people make while presenting and how you can avoid them to give you a better chance of people receiving your message. Topics 00:00 Welcome and introductions 03:17 Presenting in edit mode 06:44 Doing demonstrations poorly 11:25 Turning your back 15:39 Lack of practice 18:58 Reading the slides to the audience 21:22 Lack of confidence and energy 24:07 Turn off notifications 27:23 Mistakes with virtual presentations 29:24 Mistakes with hybrid (in-person and remote) 33;28 Boring PowerPoints 38:04 Starting and ending late 40;55 Contact information 41:23 Outro and outtakes Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

ServiceNow may not be the first thing you think of when you hear the words “Open Source”. Have a listen because my guests will tell you how you can share work and contribute to open source projects using your favorite platform. Topics 00:00 Intro and welcome 02:48 Hacktoberfest overview 04:55 Things to work on 12:08 Getting started 16:55 Prior projects 18:11 Your own new ideas 19:39 Contact info 20:14 Outro 21:06 Outtakes Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

There are many ways you can elevate your visibility and build your brand in the ServiceNow ecosystem. Creating, blogs, videos, meetups, podcasts, webinars, presenting at conferencesb& and my guest on this episode sets a great example. Topics 00:00 Welcome and introduction 03:30 How Dhruv got his start 05:34 Favorite thing built on ServiceNow 09:35 Typical day for Dhruv 12:12 Th secret to Dhruv’s superpower 14:12 Dhruv’s meetups, podcast, and more 21:10 How ServiceNow changed Dhruv’s career 26:23 One thing Dhruv would like to see changed 29:20 The highlight of Dhruv’s career so far 31:19 Words of advice to new developers 38:00 Contact info 38:20 Outro Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

We’ve got a new developer advocate on the team. Here’s a chance to get to know him better. Topics 00:00 Welcome and introductions 15:39 Earl when he’s not working 17:56 Board games 20:19 Being a developer advocate 22:42 Mentorship 27:40 Biggest influence 28:42 Words of advice to new developers 30:41 Outro Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

Automated Test Framework is your key to reducing the time it takes to do major upgrades and deployments. But what do you REALLY know about ATF? I’ve got Daniel Draes to help. Topics 00:00 Welcome and introductions 08:11 ATF Overview 08:57 What ATF can and cannot test 12:13 Customer feedback 13:20 The payoff of investing in ATF 16:10 Skills needed to implement ATF 18:28 Structuring your tests 20:09 New features in Rome 23:06 Best practices 24:19 Roadmap 25:46 The process to go from customer idea to product release 27:01 Daniel’s contact info 27:25 Outro Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

Flow Designer is a great low-code way to automate your proceses, and IntegrationHub is the perfect companion to connect systems together. Both have been around for several releases - so what’s new in the Rome release? I’ve got the person who can tell us in this episode of Break Point. Topics 00:00 Welcome and introduction 03:54 Flow Designer 10:00 IntegrationHub 13:00 Introspection 16:01 OpenAPI Support 18:57 Single platform 21:44 New in Rome 24:11 Process Automation Designer 27:18 A couple last things 29:39 On the roadmap 37:31 Takeaways 39:11 Contact info 39:51 Outro Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

The ServiceNow Rome release is now available in early access! Join me as I talk to Adam Stout, Director of Product Management on the hottest platform features for developers. Topics 00:00 Welcome and introductions 04:16 Adambs Favorite Rome feature 06:07 Flow Designer 07:45 ATF 09:23 Source Control 10:55 CLI 15:15 UI Builder 20:00 Process Automation Designer and Playbooks 23:14 Enablement 25:09 IntegrationHub 30:22 Adaptive authentication and security 34:26 The one thing 38:12 Contact info 38:35 Outro Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

Demand for ServiceNow developers is high. That means you don’t always have time to work on some of the smaller projects that business users need. That’s when it’s time to look at the citizen developers. Topics 00:00 Welcome and introductions 07:49 Why start a citizen developer program 12:54 Avoiding shadow IT 14:33 One development platform 15:55 Low-code capabilities are for everyone 16:41 A look at ServiceNow’s citizen dev program 18:34 Some example apps and opportunities 21:18 Tips for working together 22:48 What have we learned 28:14 How a customer would launch a citizen dev program 31:52 Consider licensing 32:27 Where to find out more 33:00 Get in touch 34:00 Outro Links Community Blog: Democratizing development with Citizen Developer training Now Learning: Getting started with ServiceNow Citizen Developer Training Now Learning: ServiceNow Citizen Developer Advanced Skills Developer Portal Home Page Developer Portal: ServiceNow Application Developer Learning Plan LinkedIn Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

2 minute read

Regardless of your technical expertise, sooner or later you’re going to be asked to do a presentation - and preparation is the key to success. Before you reach for PowerPoint, there are a few things you need to know. Topics 00:00 Welcome and introduction 10:39 Preparation is key 13:24 Key considerations 14:34 Know your audience 17:52 Know your outcome or purpose 20:12 Time management 22:39 How much practice 24:22 Longer presentations and flexibility 27:55 Time management planning 28:55 Planning for the venue - virtual 33:54 In-person venues 37:00 Technology prep 40:15 Presentations are integrations 42:43 Contact info and sign off Links CMA Program Integration Series Email: julian.

Chuck Tomasi

1 minute read

Move over GlideRecord, there’s a new API in town that’s taking the ServiceNow developer community by storm. Join Peter Bell as he talks about all things GlideQuery and find out why all the cool kids are adopting it. Topics 00:00 Welcome and introductions 06:31 The genesis of GlideQuery 09:59 Failing is a first class feature 14:05 Product status 16:12 What about rebuilding it in Java? 20:05 Advantages of GlideQuery 23:49 Deep dive into GlideQuery objects 30:53 Performance 35:46 Advice to getting started with GlideQuery 38:46 Roadmap 42:47 Contact information 43:46 Outro Links Email SN Devs Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.