New York Release

Dave Slusher

4 minute read

As we wrap up our coverage of the developer features of the New York release, we would be remiss if we didn’t talk a little about Studio itself and the developer tools it enables. Conditional Breakpoints Speaking for myself, I am a heavy user of the Script Debugger. It is a natural part of the way that I develop to want to watch values as they change in the actual running code.

Andrew Barnes

2 minute read

Virtual Agent It is ServiceNow new release season! With the New York release in Early Access, we will cover some of the features newly available to application developers. In this post, I will discuss some of the new features and enhancements in Virtual Agent. Quick Actions New in New York are Quick Actions. Installing a plugin com.glide.quickactions is required to enable use. I also suggest installing the Agent Chat plugin com.

Dave Slusher

4 minute read

Dynamic Inputs One of the great features in the New York release is the inclusion of Dynamic Inputs. It can be tedious to develop a Flow when it requires a script step to transform data from one form to another. Dynamic Inputs to the rescue! Imagine the case where the inputs to an Action inside of a Flow are based on the data outside of your instance such as creating a record in an external system.

Andrew Barnes

4 minute read

New York features for Agent Workspace It is ServiceNow new release season! Time to dive in and check out enhancements to Agent Workspace. Agent Workspace introduced in Madrid. In the New York release, more configurations and options are developers for administrators and developers to enhance the experience for their users. You can check out the Docs release notes for items not covered in this article. Landing page Introduced in New York is the idea of a landing page for the workspace.

Dave Slusher

4 minute read

As the tour of New York features continues for Early Availability season, we come to one of our favorite features around here - IntegrationHub. Over time as the feature set becomes more robust, more and more of the functionality we create is via IntegrationHub. OpenAPI Support As of New York, there is now support for Open API. For those familiar with the WSDL concept in SOAP, this is much the same type of thing.

Andrew Barnes

4 minute read

New York features for Admins! It is ServiceNow new release season! With the New York release in Early Access, today, we will show some platform features and enhancements that are a bit more admin focused. Typically the Developer Blog is focused on application development, but we are aware that handling the instance and data also is done by developers. Instance Data Replication Cloning is the solution for keeping instances synchronized from developer drift.

Dave Slusher

3 minute read

Guided Tours is a ServiceNow feature that doesn’t get quite its due as the powerhouse it is. It is really a great way to increase user satisfaction and remove that bit of frustration when rolling out new functionality in your instance. Inside the Developer Program itself, when we rolled out a feature for Meetup reimbursements we added a Guided Tour to explain all the steps. In New York, there are a few key enhancements to make this great feature even better.

Andrew Barnes

3 minute read

It is ServiceNow new release season! With the New York release in Early Access, we will cover some of the features newly available to application developers. In this post, I will cover more of the new features and enhancements in Flow Designer. Visit Part 1 of New York: Flow Designer if you missed it. Complex Data Complex data objects are now available to be created in your flows and actions!

Dave Slusher

4 minute read

As we discuss the new features of New York, it is only natural I should discuss first one of my great loves in the platform - the Automated Test Framework. Every release since it was introduced expands the capabilities of this tool and New York is no exception. Here are the highlights but the full list is here. Parallel Testing and Mutually Exclusive Tests In previous releases, ATF ran effectively a single thread of testing.

Andrew Barnes

4 minute read

It is ServiceNow new release season! With the New York release in Early Access, we will cover some of the features newly available to application developers. In this post, I will discuss some of the new features and enhancements in Flow Designer. Two of the features were included in the last Live Code Happy Hour show on July 26th. Inline Script One of the features I am most excited about in Flow Designer is Inline Scripting.