Vancouver

Brad Tilton

4 minute read

It’s Vancouver Early Availability time, and that means I get to share a lot of the great features and enhancements that our product teams have been working on for our customers and partners around Workspaces and UI Builder. Creator Toolbox Check out this episode of Creator Toolbox where I demo a lot of the features mentioned in this blog: What’s new in Workspace? What can your agents expect in configurable workspaces?

Earl Duque Lauren McManamon Andrew Barnes

3 minute read

Catch the episode Generative AI Controller Brings Exciting New Capabilities to ServiceNow ServiceNow just got a whole lot smarter. The latest Vancouver release introduces the Generative AI Controller, allowing developers to easily implement artificial intelligence in apps, scripts, and flows. In this episode of Live Coding Happy Hour, ServiceNow experts demonstrated how the new controller can generate text summaries, translate between languages and styles, and even suggest code to complete developers’ scripts.

Pranav Bhagat Earl Duque

3 minute read

Catch the episode Debug ACLs in ServiceNow Like a Pro with Access Analyzer Managing access controls in ServiceNow can be complicated. Creating ACLs, data filters, and ensuring users have the proper permissions for various tasks requires meticulous configuration and testing. Access Analyzer, a new feature in the ServiceNow platform, provides an intuitive interface to analyze user and role access without impersonating users or elevating to security admin.

Lauren McManamon

4 minute read

Ladies and gentlemen, it’s that time of the year - it’s time for your bi-annual list of Flow Designer improvements! In this article, we will not only be covering what changes have been made to existing aspects of the product but also what has been added to its list of abilities. Without further ado, let’s dive in! Updates Quality of Life Enhancements To kick things off, we’ve got some general improvements made to the product as a whole - some reflected in the UI, some not.

Catch the episode Enhanced Security and Streamlined Management: What’s New in the ServiceNow Vancouver Release The latest ServiceNow Vancouver release provides significant upgrades to the platform’s security capabilities. With enhanced products like Zero Trust Access, an improved Vault suite, and more granular adaptive authentication, ServiceNow customers now have robust protection and simplified administration at their fingertips. The new Access Analyzer tool ensures users have appropriate access while the upgraded Column-Level interface provides an efficient overview of all access policies.

Earl Duque

6 minute read

The Generative AI Controller is releasing in the ServiceNow Platform Vancouver release. As the time of this post’s writing, it is currently limited availability, so if you want access to these plugins befoer they become generally available, please contact your account representive to inquire. This post is a walk-through on how to get started with the Generative AI Controller, there is more to explore outside of this post but we wanted to get you started quickly!

Lauren McManamon

3 minute read

Process Automation Designer, or PAD as it is typically abbreviated to, came on to the scene in during the Paris release, making Vancouver it’s 7th iteration. Sitting “on top” of Flow Designer, PAD acts as an intermediary between IT and the business, allowing process owners the ability to organize their content in a unified, digitized fashion that can be further automated. The visualizations of these processes, utilized by agents, are called “Playbooks.

Chuck Tomasi

31 minute read

The Vancouver release is here - at least in Early Availability. Once again we have all four dev advocates to share their favorite features from App Engine, Automation Engine, and Platform - so come on along! Topics 00:00 Welcome/introductions 01:22 Our top 5 list of favorite features 32:48 Call to action 34:08 Outro Links Vancouver content calendar Vancouver release notes Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Lauren McManamon

5 minute read

Hello Developers! August is right around the corner and with it comes a lot of excitement. A whole new school year, the grand finale to the FIFA Women’s World Cup, and the next release of ServiceNow - Vancouver! If you are a new user of the ServiceNow platform, let’s do a quick run down of what a release season means for you. When these bi-annual releases of the ServiceNow platform occur, they trigger a series of coinciding events as well…

Earl Duque

4 minute read

Don’t Press Pause: How Staying Informed on New Releases, Even if You’re Not Upgrading, Boosts Your Game Hello, ServiceNow developers, admins, analysts, and architects! Our collective journey of continuous learning brings us once again to exciting times, a new release is just around the corner! Many of us love the thrill of directly jumping into the latest upgrade, while some prefer a more gradual approach. Each approach is unique and valuable.