Application Development

Chuck Tomasi

4 minute read

Thanks to Dhruv Gupta and Phil Swann for pointing me to a scripting API called HistoryWalker. In short, it allows you to move through the version history of a record. It does this by using the audit/history tables to generate a historical record. Let’s say your record has been saved seven times (see the field sys_mod_count); you can use this API to get a copy of the GlideRecord from any version of the updates along the way.

Chuck Tomasi

1 minute read

On this episode, Chuck will be creating some Guided Tours to help karaoke customers use the karaoke Service Portal app more effectively. Crack a beverage and come join us! Topics 00:00 Start 02:38 Welcome and introductions 05:16 Overview 10:06 Simple tour demonstration 14:26 Building a new tour (and some experimenting) 18:52 Let’s try that for real 26:43 Previewing 28:49 Adding more steps 31:06 Another preview 34:40 What is skippable?

Chuck Tomasi

1 minute read

On this episode, join Brad. Chuck, and guest Daniel Draes as they dive in to ATF and create some custom test steps. Topics 00:00 Start 01:50 Welcome and introductions 07:07 Screenshare started 08:30 Review the spoke to test 12:00 Creating a custom test configuration 22:44 Adding the new step 23:45 Adding input/output variables 28:40 Testing the new inputs/outputs 30:45 Creating a ‘Get field value’ custom configuration 37:14 Adding the Get field value step 41:06 More tips and best practices 42:10 Q & A 45:15 Announcements 48:13 More Q & A Links Platform Academy Series Community Live Stream: Document IDs Developer Links About: Creator Toolbox is a weekly show provided by the ServiceNow Developer Program.

Chuck Tomasi

2 minute read

On this episode of LCHH, Brittany Navin (NOW) and Ben Kennedy (NOW) will build a mobile application for users to complete fun, adventurous challenges with family and friends. We will show you how to get your existing scoped application into App Engine Studio to create experiences and flows with ease. We will utilize Flow Designer to create flows that automate record changes. Additionally, we will display the new Mobile Card Builder app used to modify mobile app.

Chuck Tomasi

1 minute read

On this episode, join Chuck as he explores a commonly overlooked method for retrieving data on reference fields that can save you loads of time! Topics 00:00 Start (w/audio probs) 03:11 Audio problems resolved - introduction 04:11 Use case scenario 06:00 Dot-walk example to get one field value 09:10 Getting a reference record manually 11:46 getRefRecord docs 13:32 Using getRefRecord in a script 15:05 Protecting against empty reference values 20:36 Summary & announcements Links Blog: TechNow June 29, 2021 - ServiceNow DevOps Register: TechNow June 29, 2021 - ServiceNow DevOps Break Point Podcast About: Creator Toolbox is a weekly show provided by the ServiceNow Developer Program.

Chuck Tomasi

1 minute read

On this episode, join Brad and Chuck as they demonstrate how easy it is to create reusable blocks of logic with Flow Designer actions. Topics 00:00 Start 01:49 Welcome and introductions 03:54 Objective 05:38 Creating a scope and new action 19:25 Fixing a bug 22:23 Categories 23:23 Adding the action to a subflow 28:15 Calling the subflow in a UI action 30:48 Discussion and attempt to update in the subflow and data type sidebar 37:32 Organizing multiple actions in your spoke 40:57 Looking at an action example details 44:56 Spoke naming in lists 45:50 Summary and announcements Links TechNow Ep 87 - DevOps in ServiceNow Apps Break Point Podcast GitHub: Chuck’s Basic Flow Designer Actions About: Creator Toolbox is a weekly show provided by the ServiceNow Developer Program.

Chuck Tomasi

1 minute read

On this episode, special guest Sarah Toulson joins us to help add an avatar to a user profile widget in Service Portal. Crack a beverage and come join us! Topics 00:00 Start 01:37 Welcome, introductions, and drinks 05:22 Objectives 08:54 Screen share start and what we’re after 10:29 How image fields are stored 11:40 The OOB user profile widget 19:38 Adapting the “get image” code 28:47 HTTP requests with success and failure 34:15 Button styling 36:26 Uploading a new profile picture 42:30 Debugging 47:00 Styling 51:25 Styling with bootstrap column classes 56:10 Screen share stop and summary 57:55 Rating of the drinks 59:19 Announcements Links Code Repository Dev Blog Try the karaoke app Developer Meetups About: Live Coding Happy Hour is a weekly show provided by the ServiceNow Developer Program.

Chuck Tomasi

1 minute read

On this episode, join Brad and Chuck as they build a front-end for a Notes app using out-of-the-box functionality in UI Builder. They’ll attempt to replicate the functionality from the Creating Custom Widgets Service Portal training on the developer site. Topics 00:00 Start 02:13 Intros and announcements 04:12 Topic overview 06:42 Screenshare start - laying out the components 15:24 Client state parameters 16:48 Getting data from the server 19:42 Clicking a row 22:05 More client state parameters 24:54 Sidebar - Javascript double-bars 27:16 Updating the record 28:00 Adding a refresh list client script 29:21 Adding an Update button 35:00 Adding a New button 40:56 Debugging 43:42 Getting a default note 51:42 Sidebar - Helpers 53:23 Summary and Signoff Links Component docs UI Builder Bytes About: Creator Toolbox is a weekly show provided by the ServiceNow Developer Program.

Chuck Tomasi

1 minute read

On this episode, Developer MVP Mark Roethof will join us to explore how we can automated instance scan through new IntegrationHub spokes. Crack a beverage and come join us! Topics 00:00 Start 01:54 Welcome, introductions and beers 05:15 Topic overview 10:56 Exploring the REST APIs 23:13 Creating an update set scan action in Flow Designer 32:20 Testing the new action 39:51 Use cases 42:03 Creating a new flow with the new action 50:55 Reviewing the Get Instance Scan Results action 55:10 Q & A 56:55 Rating of the beers, announcements, and send off Links Code Repository Dev Blog About: Live Coding Happy Hour is a weekly show provided by the ServiceNow Developer Program.

Chuck Tomasi

1 minute read

On this episode, join Brad and Chuck as they discover the low-code capabilities of Flow Designer. Watch and explore some examples how you can use light scripting in Flow Designer actions to get the results you need. Topics 00:00 Start 01:40 Welcome and introductions 03:40 Topic/problem introduction 06:05 Screenshare and app overview 08:02 Calculating the line item amount with a new flow 12:54 Scripting on a field value 16:28 Making fields read-only 20:28 Creating a custom action 29:48 Implementing the custom action 34:49 Q & A 37:35 Code snippet 39:10 Recap 40:20 Announcements 42:27 Send off Links Docs: Execution order of scripts and engines (Q) About: Creator Toolbox is a weekly show provided by the ServiceNow Developer Program.