Service Portal

Chuck Tomasi

1 minute read

On this episode, Chuck will be creating some Guided Tours to help karaoke customers use the karaoke Service Portal app more effectively. Crack a beverage and come join us! Topics 00:00 Start 02:38 Welcome and introductions 05:16 Overview 10:06 Simple tour demonstration 14:26 Building a new tour (and some experimenting) 18:52 Let’s try that for real 26:43 Previewing 28:49 Adding more steps 31:06 Another preview 34:40 What is skippable?

Chuck Tomasi

1 minute read

On this episode, special guest Sarah Toulson joins us to help add an avatar to a user profile widget in Service Portal. Crack a beverage and come join us! Topics 00:00 Start 01:37 Welcome, introductions, and drinks 05:22 Objectives 08:54 Screen share start and what we’re after 10:29 How image fields are stored 11:40 The OOB user profile widget 19:38 Adapting the “get image” code 28:47 HTTP requests with success and failure 34:15 Button styling 36:26 Uploading a new profile picture 42:30 Debugging 47:00 Styling 51:25 Styling with bootstrap column classes 56:10 Screen share stop and summary 57:55 Rating of the drinks 59:19 Announcements Links Code Repository Dev Blog Try the karaoke app Developer Meetups About: Live Coding Happy Hour is a weekly show provided by the ServiceNow Developer Program.

Chuck Tomasi

3 minute read

I’m going to assume you know the basics of creating a widget and how the Service Portal widget editor works. Recently, I was talking with David Loo from Perspectium about the early days of development on the Now Platform. He told me an interesting story about Fred Luddy. It seems Fred found it a fire-able offense to copy code. OK, we’ve all done it because we’ve built that sort algorithm, widget, or component before, but the point he was trying to make is two-fold.

Josh Nerius

1 minute read

You asked for it, and it’s finally here! If you haven’t noticed, there’s a new course available on the Developer Portal: Service Portal. This course introduces core Service Portal concepts and currently focuses on leveraging baseline portal widgets and functionality. Topics include: Service portal anatomy Creating new portals Portal pages Page layout Containers Widgets, and adding widgets to pages Setting widget options Responsive pages Page editor Portal branding And more!

Dave Slusher

23 minute read

In the developer program, we have a program where on many Fridays a group of us get together and broadcast ourselves working through code problems. If you’d like to get notification of when we go live or post a new episode, you can subscribe to our YouTube Channel. Here is a list of all the shows to date, grouped by subject matter. Note that episodes may contain multiple subjects and may appear in multiple lists.

Dave Slusher

8 minute read

When we left Part 2 of this series, I had added an inbound email action to create GTD actions from forwarded emails. As this development project was always intended to be a demo tool as well, when it came time for us to do demos developing Angular Service Portal widgets I looked around for functionality to add. I had already done some experimentation with using ngMaterial to create a card interface for this Helsinki feature webinar so I decided to bring a similar interface into DoNow.