Career

Chuck Tomasi

1 minute read

Saying “I want to be a ServiceNow Developer” is like saying “I want to be a Doctor” or “I want to work in construction”. That’s too broad! Brad and I discuss why this is a problem and how you can fix it to ensure your ServiceNow Developer career is satisfying and rewarding. Topics 00:00 Welcome 00:53 Why is being non-specific a problem and what you can do? 04:22 The process angle 07:06 Personal projects 09:46 Keep a portfolio 12:16 Next episode info 12:33 Outro Links Developer Portal GitHub Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

A Chinese proverb states that the journey of 1000 miles begins beneath one’s feet. Becoming a ServiceNow Developer may seem like a 1000 mile journey to some. Brad Tilton joins me again to help you find out how to take those first few steps. Topics 00:00 Welcome 00:52 Where to start and fundamental skills 04:19 Brad’s resources 07:26 Chuck’s resources 09:00 Recognized opportunities & community 13:26 More about the developer Site 15:44 What’s next 16:07 Outro Links Learn JavaScript on the Now Platform Developer Portal YouTube: ServiceNow Essentials Training/Now Learning YouTube: User Interface Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

This is the first episode in a series to help you on your journey to becoming a ServiceNow Developer ServiceNow. Sr. Developer Advocate Brad Tilton joins me to explore the various resources and paths you may take. This episode explains what a developer is and serves as an overview for the rest in the series. Topics 00:00 Welcome and introductions 03:13 What is a ServiceNow Developer? 07:09 Other parts of this series 08:14 Outro Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

We continue our series on effective presentations. We’ll share our top 10 common mistakes people make while presenting and how you can avoid them to give you a better chance of people receiving your message. Topics 00:00 Welcome and introductions 03:17 Presenting in edit mode 06:44 Doing demonstrations poorly 11:25 Turning your back 15:39 Lack of practice 18:58 Reading the slides to the audience 21:22 Lack of confidence and energy 24:07 Turn off notifications 27:23 Mistakes with virtual presentations 29:24 Mistakes with hybrid (in-person and remote) 33;28 Boring PowerPoints 38:04 Starting and ending late 40;55 Contact information 41:23 Outro and outtakes Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

2 minute read

Regardless of your technical expertise, sooner or later you’re going to be asked to do a presentation - and preparation is the key to success. Before you reach for PowerPoint, there are a few things you need to know. Topics 00:00 Welcome and introduction 10:39 Preparation is key 13:24 Key considerations 14:34 Know your audience 17:52 Know your outcome or purpose 20:12 Time management 22:39 How much practice 24:22 Longer presentations and flexibility 27:55 Time management planning 28:55 Planning for the venue - virtual 33:54 In-person venues 37:00 Technology prep 40:15 Presentations are integrations 42:43 Contact info and sign off Links CMA Program Integration Series Email: julian.

Chuck Tomasi

1 minute read

Our ServiceNow CEO, Bill McDermott, has a key principle that states “Trust is the ultimate human currency”. But as a developer, how do you establish and build that trust b especially if you’re new? I’ve got someone here who can help. Topics 00:00 Welcome and Introduction 03:20 Trust is the ultimate human currency 05:19 The experienced developer 10:05 Virtual vs. in-person 12:44 The new developer 16:19 Common mistakes 19:21 When you lose trust in someone else 22:19 Rehearsal 26:02 Takeaways/Contact info 26:53 Outro Links Shellie on LinkedIn Email shellie.

Chuck Tomasi

1 minute read

Sarah Toulson is a ServiceNow Developer at Glidefast, mother of two, and has made the transition from a non-IT career. Join me for an interesting discussion with Sarah on this episode of Break Point. Topics 00:00 Welcome and introduction 03:35 Challenges of transitioning from a non-IT career 05:44 Where Sarah sees herself in the future 09:05 Example challenges of goverments 11:56 Design is not an after thought 16:37 User centric design 22:53 Sarah’s sons 25:30 Selfie at DragonCon 28:15 One thing Sarah would change in the platform 31:48 Words of advice for someone getting started 32:43 Contact info 33:08 Outro Links LinkedIn Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

Developers need more than technical skills to have a successful career. Dan Bolena joins me for a discussion to understand the best way to communicate with executives. Join us for some fun examples and important tips you won’t want to miss! Topics 00:00 Introductions 05:15 Topic overview 06:09 The first thing to know 09:28 Using visuals on slides 10:34 Bad example of a verbal status update 12:46 The problem-solution-value model 14:42 Better example of a verbal status update 15:57 Breakdown of the status example 17:01 The triangle 21:55 Relating this to written communications 24:43 An example email 28:12 Breakdown of the email 30:25 Summary 31:47 A challenge 32:55 Contact info 33:57 Closing Links LinkedIn Career Tools podcast Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

Hear from ServiceNow Developer MVPs and learn how to jump-start your development journey! Take the first step at developer.servicenow.com, where you will find an ever-growing library of resources and tools such as a free PDI (Personal Developer Instance), API documentation, Learning Plans, and more. This video features the following 2021 ServiceNow Developer MVPs: Andrew Albury-Dor *Jarod Mundt *Travis Toulson

Chuck Tomasi

1 minute read

2021 Developer MVP Ashley Snyder joins Chuck to talk about how ServiceNow found her, what it has meant to her career, her favorite feature, and a few laughs along the way. Have a listen. Topics 00:00 Introductions 05:01 ServiceNow found Ashley 06:00 Where Ashley finds help 06:52 How ServiceNow impacted Ashley’s career 07:43 Becoming a specialist 09:40 Ashley’s Favorite feature 12:24 Ashley’s super hero story 14:50 Funnest thing ever built 16:28 First Knowledge 19:22 Looking forward to CreatorCon 21 22:07 One thing to change 23:36 Ashley’s dream job 24:24 Contact Ashley 24:49 Outro Links Ashley’s Blog LinkedIn Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.