Lauren McManamon

Lauren McManamon

7 minute read

Hey y’all! We’re back and better than ever with another #BuildWith Challenge - this time focused on Robotic Process Automation (RPA)! Harness the power of bots to automate repetitive tasks, boost efficiency, and unlock human creativity. Excited? Intrigued??? Well, then join us in this year’s #BuildWithRPA Challenge and experience the future of automation firsthand. In case you need a refresher on last year’s challenge, #BuildWithAES Challenge saw impressive participation from you, our Community.

Lauren McManamon

1 minute read

Regardless of who you are, you’ve likely gathered with others for many different reasons and occasions. Sometimes these gathers are effective, and sometimes not. In this episode, we’ll be covering a book we recently read with everyone. Topics 00:00 Welcome/Introduction 04:06 Purpose 08:19 Who 10:54 Location 15:45 The role of the host 28:22 Timelines 34:41 What’s in it for devs? 39:50 Resources 40:40 Outro Links Amazon link to the book Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Earl Duque Lauren McManamon Andrew Barnes

3 minute read

Catch the episode Generative AI Controller Brings Exciting New Capabilities to ServiceNow ServiceNow just got a whole lot smarter. The latest Vancouver release introduces the Generative AI Controller, allowing developers to easily implement artificial intelligence in apps, scripts, and flows. In this episode of Live Coding Happy Hour, ServiceNow experts demonstrated how the new controller can generate text summaries, translate between languages and styles, and even suggest code to complete developers’ scripts.

Lauren McManamon

4 minute read

Ladies and gentlemen, it’s that time of the year - it’s time for your bi-annual list of Flow Designer improvements! In this article, we will not only be covering what changes have been made to existing aspects of the product but also what has been added to its list of abilities. Without further ado, let’s dive in! Updates Quality of Life Enhancements To kick things off, we’ve got some general improvements made to the product as a whole - some reflected in the UI, some not.

Catch the episode Enhanced Security and Streamlined Management: What’s New in the ServiceNow Vancouver Release The latest ServiceNow Vancouver release provides significant upgrades to the platform’s security capabilities. With enhanced products like Zero Trust Access, an improved Vault suite, and more granular adaptive authentication, ServiceNow customers now have robust protection and simplified administration at their fingertips. The new Access Analyzer tool ensures users have appropriate access while the upgraded Column-Level interface provides an efficient overview of all access policies.

Lauren McManamon

3 minute read

Process Automation Designer, or PAD as it is typically abbreviated to, came on to the scene in during the Paris release, making Vancouver it’s 7th iteration. Sitting “on top” of Flow Designer, PAD acts as an intermediary between IT and the business, allowing process owners the ability to organize their content in a unified, digitized fashion that can be further automated. The visualizations of these processes, utilized by agents, are called “Playbooks.

Lauren McManamon

5 minute read

Hello Developers! August is right around the corner and with it comes a lot of excitement. A whole new school year, the grand finale to the FIFA Women’s World Cup, and the next release of ServiceNow - Vancouver! If you are a new user of the ServiceNow platform, let’s do a quick run down of what a release season means for you. When these bi-annual releases of the ServiceNow platform occur, they trigger a series of coinciding events as well…

Lauren McManamon

1 minute read

With two major ServiceNow family releases per year, it’s important to have a playbook when it comes to upgrades. In this episode we’ve got not one, but TWO subject matter experts who have certainly seen their share of upgrades to share their insights. Topics 00:00 Welcome/introductions 04:46 Upgrades in the early days 11:30 Upgrade improvements today 17:57 Products requiring more focus on upgrades 20:59 When things go awry 25:56 Upgrade timeframe 30:44 What to do when you find a show stopper 33:38B Advice for newcomers 37:58 Contact info 38:53 Outro Links CJ’s LinkedIn Jace’s LinkedIn Jace’s Website Jace’s YouTube Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Lauren McManamon

1 minute read

You’ve been asked to do a presentation. You’ve listened to part 1 of this series to prepare and part 2 to avoid the top 10 b now it’s time to craft the message so your audience understands the purpose. We’ve got a returning guest here to help with that. Topics 00:00 Welcome/introductions 04:45 CMA/CTA programs 09:14 Crafting your message 11:16 Horses for courses 12:44 Short presentations 14:51 Example: Key messages 16:04 Example: Supporting statements 19:52 Example: Objection Handling 23:07 Example: Other concerns 24:34 Example: Closing 25:23 Example: Call to action 27:09 Bonus tips 34:03 Planning stage vs building stage 34:53 The summary 35:52 Contact info 36:29 Outro Links LinkedIn Email: julian.

This is a transcript of episode 77 of Break Point, where Chuck and Lauren gave us their Knowledge Survival Guide. Transcript Chuck To get the most out of a conference like Knowledge, There’s a lot to consider from what you wear to what you bring and even following up afterwards. Get your favorite note-taking tools, because in this episode, Lauren and I talk about some of the things to consider to maximize your value and hopefully convince your organization to send you again next year.