Andrew Barnes

Andrew Barnes Dave Slusher

6 minute read

Developer Days In India The ServiceNow Developer Advocacy team just completed a lovely and extended visit to India. India has the most significant number of ServiceNow developers outside of the United States of America. Having so many developers makes it a pivotal place to visit to engage, empower, inspire, and listen to developers. The key events were developer meetups and all-day workshops at multiple locations. Dave Slusher - an experienced hand at India trips - and Andrew Barnes traveled from the east coast of the USA.

Andrew Barnes

2 minute read

Virtual Agent It is ServiceNow new release season! With the New York release in Early Access, we will cover some of the features newly available to application developers. In this post, I will discuss some of the new features and enhancements in Virtual Agent. Quick Actions New in New York are Quick Actions. Installing a plugin com.glide.quickactions is required to enable use. I also suggest installing the Agent Chat plugin com.

Andrew Barnes

2 minute read

Share Contributions This article will take a quick break from the New York Release feature onslaught. The ServiceNow Community is near and dear to my heart. One of those reasons is the willingness of the members to share their experiences, answer questions, and directly share useful utilities and applications for free. The most used mechanism for that is hosted here on the developer website under the share banner. The Editors Choice will now be populated by the Developer Advocates Dave Slusher and Andrew Barnes.

Andrew Barnes

4 minute read

New York features for Agent Workspace It is ServiceNow new release season! Time to dive in and check out enhancements to Agent Workspace. Agent Workspace introduced in Madrid. In the New York release, more configurations and options are developers for administrators and developers to enhance the experience for their users. You can check out the Docs release notes for items not covered in this article. Landing page Introduced in New York is the idea of a landing page for the workspace.

Andrew Barnes

4 minute read

New York features for Admins! It is ServiceNow new release season! With the New York release in Early Access, today, we will show some platform features and enhancements that are a bit more admin focused. Typically the Developer Blog is focused on application development, but we are aware that handling the instance and data also is done by developers. Instance Data Replication Cloning is the solution for keeping instances synchronized from developer drift.

Andrew Barnes

3 minute read

It is ServiceNow new release season! With the New York release in Early Access, we will cover some of the features newly available to application developers. In this post, I will cover more of the new features and enhancements in Flow Designer. Visit Part 1 of New York: Flow Designer if you missed it. Complex Data Complex data objects are now available to be created in your flows and actions!

Andrew Barnes

4 minute read

It is ServiceNow new release season! With the New York release in Early Access, we will cover some of the features newly available to application developers. In this post, I will discuss some of the new features and enhancements in Flow Designer. Two of the features were included in the last Live Code Happy Hour show on July 26th. Inline Script One of the features I am most excited about in Flow Designer is Inline Scripting.

Andrew Barnes

5 minute read

What is GlideAggregate Earlier this year, the blog visited the topic of GlideRecord. I shall set my sites on the friend and close relative to GlideRecord, GlideAggregate. GlideAggregate is an extension of GlideRecord. It provides the capability to do aggregation (COUNT, SUM, MIN, MAX, AVG). These operations can be done with regular GlideRecord use, but with GlideAggregate, they are optimized around these use cases and offer significant efficiencies. Let’s look at an example GlideAggregate setup.

Andrew Barnes

2 minute read

It is with joy and regret that Knowledge19 is over. Thousands of attendees, partners, and staff descended upon Las Vegas to attend the hundreds of breakouts, labs, and workshops. I am going to share a few of my thoughts about the event. CreatorCon The CreatorCon events are at the core of what we do here on the developer site. I mostly was only able to see the activities in which I was presenting.