Andrew Barnes

Andrew Barnes

3 minute read

HAHAHUGOSHORTCODE-0xc0017b1400-1-HBHB Automated Test Framework You have likely heard of the Automated Test Framework (ATF) if you have been working with ServiceNow for more than a couple of months. Introduced in the Istanbul version, it has grown and been enhanced over time to allow for coverage of nearly all client interactions with the Now Platform. Even given that ATF has been present from Istanbul, there are still many existing projects that don’t utilize ATF due to not being available at the start of the project.

Andrew Barnes

2 minute read

VS Code Extension We are happy to announce a new VS Code Extension for interacting with ServiceNow offline. Community-created VS Code extensions have existed for some time. The ServiceNow version hopes to grow with your feedback and use. You can find the documentation on the developer site. As developers, we are not always able to have stable internet connections so that the offline capabilities will be a boon for those situations.

Andrew Barnes

5 minute read

Development Management I frequently get asked about managing development output when using Update Sets. Previous articles have covered individual aspects of update sets and batching before, but this entry will try to put the parts together. ServiceNow has update sets, application repository, plugins, store, share, and GitHub to hold and deploy application files. On top of development itself also contains best practices, code reviews, conflict management, manual testing, automated testing.

Andrew Barnes

1 minute read

Now Creators A new program to highlight your achievements in the Now ecosystem. Connect with other innovators and problem solvers through the Now Community. Visit Now Creators to setup your profile. On the site you can check out your badge progress towards Administrator, Developer, Implementer, Business Process Analyst, and Service Owner.

As you can see from my profile above I have opted to share some badges, bio, location, Twitter, and LinkedIn.

Andrew Barnes Dave Slusher

6 minute read

Developer Days In India The ServiceNow Developer Advocacy team just completed a lovely and extended visit to India. India has the most significant number of ServiceNow developers outside of the United States of America. Having so many developers makes it a pivotal place to visit to engage, empower, inspire, and listen to developers. The key events were developer meetups and all-day workshops at multiple locations. Dave Slusher - an experienced hand at India trips - and Andrew Barnes traveled from the east coast of the USA.

Andrew Barnes

2 minute read

Virtual Agent It is ServiceNow new release season! With the New York release in Early Access, we will cover some of the features newly available to application developers. In this post, I will discuss some of the new features and enhancements in Virtual Agent. Quick Actions New in New York are Quick Actions. Installing a plugin com.glide.quickactions is required to enable use. I also suggest installing the Agent Chat plugin com.

Andrew Barnes

2 minute read

Share Contributions This article will take a quick break from the New York Release feature onslaught. The ServiceNow Community is near and dear to my heart. One of those reasons is the willingness of the members to share their experiences, answer questions, and directly share useful utilities and applications for free. The most used mechanism for that is hosted here on the developer website under the share banner. The Editors Choice will now be populated by the Developer Advocates Dave Slusher and Andrew Barnes.

Andrew Barnes

4 minute read

New York features for Agent Workspace It is ServiceNow new release season! Time to dive in and check out enhancements to Agent Workspace. Agent Workspace introduced in Madrid. In the New York release, more configurations and options are developers for administrators and developers to enhance the experience for their users. You can check out the Docs release notes for items not covered in this article. Landing page Introduced in New York is the idea of a landing page for the workspace.

Andrew Barnes

4 minute read

New York features for Admins! It is ServiceNow new release season! With the New York release in Early Access, today, we will show some platform features and enhancements that are a bit more admin focused. Typically the Developer Blog is focused on application development, but we are aware that handling the instance and data also is done by developers. Instance Data Replication Cloning is the solution for keeping instances synchronized from developer drift.

Andrew Barnes

3 minute read

It is ServiceNow new release season! With the New York release in Early Access, we will cover some of the features newly available to application developers. In this post, I will cover more of the new features and enhancements in Flow Designer. Visit Part 1 of New York: Flow Designer if you missed it. Complex Data Complex data objects are now available to be created in your flows and actions!