Earl Duque

Hacktoberfest and ServiceNow Earl Duque

4 minute read

Announcement! As of September 28, 2023, the Developer Advocate Blog has migrated to the ServiceNow Community Developer Advocate Blog, the most up-to-date information regarding Hacktoberfest will now be at this link. October is right around the corner and you know what that means! It’s Hacktoberfest! ServiceNow Developers participation It’s the 10th anniversary of DigitalOcean’s Hacktoberfest, and the 7th year we ServiceNow Developers are participating in this event by contributing to ServiceNow open-sourced projects and repositories.

Earl Duque Lauren McManamon Andrew Barnes

3 minute read

Catch the episode Generative AI Controller Brings Exciting New Capabilities to ServiceNow ServiceNow just got a whole lot smarter. The latest Vancouver release introduces the Generative AI Controller, allowing developers to easily implement artificial intelligence in apps, scripts, and flows. In this episode of Live Coding Happy Hour, ServiceNow experts demonstrated how the new controller can generate text summaries, translate between languages and styles, and even suggest code to complete developers’ scripts.

Pranav Bhagat Earl Duque

3 minute read

Catch the episode Debug ACLs in ServiceNow Like a Pro with Access Analyzer Managing access controls in ServiceNow can be complicated. Creating ACLs, data filters, and ensuring users have the proper permissions for various tasks requires meticulous configuration and testing. Access Analyzer, a new feature in the ServiceNow platform, provides an intuitive interface to analyze user and role access without impersonating users or elevating to security admin.

Earl Duque

2 minute read

Check out what the Developer MVPs have been up to this month! The Developer MVPs are a collection of ServiceNow developers who are passionate about ServiceNow and inspire other developers by sharing their extensive knowledge openly and inclusively. Here are some of their content from this past month: August Highlights The Developer MVPs helped to start inaugural Community Belonging groups. Check it out! Special shoutout to Chris Helming, Astrid Sapphire, Corey ‘CJ’ Wesley, Ebony Akkebala, Sarah Toulson, and Sharon Barnes Do These Steps Before You Start The You & I Builder Series Videos and Generative AI and ServiceNow by Carleen Carter How to Add moment.

Catch the episode Enhanced Security and Streamlined Management: What’s New in the ServiceNow Vancouver Release The latest ServiceNow Vancouver release provides significant upgrades to the platform’s security capabilities. With enhanced products like Zero Trust Access, an improved Vault suite, and more granular adaptive authentication, ServiceNow customers now have robust protection and simplified administration at their fingertips. The new Access Analyzer tool ensures users have appropriate access while the upgraded Column-Level interface provides an efficient overview of all access policies.

Earl Duque

6 minute read

The Generative AI Controller is releasing in the ServiceNow Platform Vancouver release. As the time of this post’s writing, it is currently limited availability, so if you want access to these plugins befoer they become generally available, please contact your account representive to inquire. This post is a walk-through on how to get started with the Generative AI Controller, there is more to explore outside of this post but we wanted to get you started quickly!

Earl Duque

2 minute read

Check out what the Developer MVPs have been up to! The Developer MVPs are a collection of ServiceNow developers who are passionate about ServiceNow and inspire other developers by sharing their extensive knowledge openly and inclusively. Here are some of their awesome contributions from this past month: July Highlights (Plus June Content) UI Builder: Start Here by Carleen Carter Security Incident - A Quick Overview by Atul Grover Innovation Lab Store Applications Review: #1 Clone Admin Console by Martin Ivanov ServcieNow CTA Program Demystified by Harneet Sital and Ishaan Shoor 2023 Q2 - Melbourne ServiceNow Developer Meetup by Ishaan Shoor How to rollback your modifications made by FiX script or Background Script by Mohit Kaushik Keeping your instance database footprint tidy (02): Maintain Attachments and Attachment Documents and Keeping your instance database footprint tidy (01): Maintain Audit Delete and Audit Relation by Mark Roethof How to Report on Nothing and Everything You Need To Know About Using Update Sets by Paul Morris How enabling accessibility makes your Service Portal more user-friendly by Jesalyn Smith ServiceNow Catalog Builder: Simplifying ServiceNow Service Request Management and ServiceNow Introduction to GlideEncrypter API | GlideEncrypter API with the use case by Amit Gujarathi Killer ServiceNow Forms Background and What is Domain Separation by Prashant Kumar Exploit your FOMO for Generative AI and flourish by Ashutosh Munot and Dhruv Gupta Custom Spoke Action to update Legal Name in Workday for different countries by Sachin Namjoshi Everything You Need To Know About Using Update Sets by Paul Morris Maintain instance-specific configurations by Maik Skoddow

Earl Duque

4 minute read

Don’t Press Pause: How Staying Informed on New Releases, Even if You’re Not Upgrading, Boosts Your Game Hello, ServiceNow developers, admins, analysts, and architects! Our collective journey of continuous learning brings us once again to exciting times, a new release is just around the corner! Many of us love the thrill of directly jumping into the latest upgrade, while some prefer a more gradual approach. Each approach is unique and valuable.

CreatorCon Earl Duque

12 minute read

On May 16, 2023, 137 developers, admins, analysts, architects, and creators formed 43 teams to participate in the CreatorCon Hackathon at Knowledge 2023!

One of the challenges of any endurance event where we ask people to stay for 8 hours or more is attrition. This year, we had 31 teams complete the Hackathon! 72% of all teams sticking it through to the end is amazing news, especially compared to our last in-person Hackathon in 2019 that had only 52% completion and even compared to our digital Hackathons in 2020 and 2021 that only had about 60% completion.

Earl Duque

1 minute read

Catch up on what’s new from the Developer MVPs! Plus, check out some of what they presented at Knowledge 2023. The Developer MVPs are a collection of ServiceNow developers who are passionate about ServiceNow and inspire other developers by sharing their extensive knowledge openly and inclusively. Here are some of their awesome contributions from this past month: May Highlights CreatorCon Keynote: Caffeinating your developer world featuring Ebony Akkebala Lab: Process Automation Designer + Playbooks = Success by Carleen Carter Congratulations to the Hackathon - App Engine Category and Hackathon Overall winners: Chris Helming, Sarah Toulson, Ebony Akkebala, Astrid Sapphire, and Jesalyn Smith Catalog Builder - Tips and tricks to free developers from catalog items and How to create a custom fulfilment step type with inputs for Catalog Builder by Paul Morris Any Predictive Intelligence solutions in use on your instance?