Earl Duque
12 minute read
On May 16, 2023, 137 developers, admins, analysts, architects, and creators formed 43 teams to participate in the CreatorCon Hackathon at Knowledge 2023!
One of the challenges of any endurance event where we ask people to stay for 8 hours or more is attrition. This year, we had 31 teams complete the Hackathon! 72% of all teams sticking it through to the end is amazing news, especially compared to our last in-person Hackathon in 2019 that had only 52% completion and even compared to our digital Hackathons in 2020 and 2021 that only had about 60% completion.
Guests were also treated to a drinks, food, snacks, and ice cream exclusively for the Hackathon participants.
The day after the event, we awarded 4 teams with honorable mentions, 7 teams as finalists, and out of the finalists, 4 teams were chosen as winners.
Here are your winners!
- Category: App Engine Studio (AES)
- CATEGORY AND OVERALL WINNER Townsville Parks & Rec
- Finalist Danish Dynamite
- Finalist JungleCats
- Honorable mention Team Krhaken
- Honorable mention TI Dolphins and Mustangs
- Category: Robotic Process Automation (RPA)
- CATEGORY WINNER Solution Squad
- Category: Generative AI (GenAI)
- CATEGORY WINNER Yansa
- CATEGORY WINNER Team42
- Finalist Fire Hazard
- Honorable mention MVM
- Honorable mention by Swiss Cheese Debuggers
- More event photos
- Hackathon completions
Category: App Engine Studio (AES)
CATEGORY AND OVERALL WINNER
Townsville Parks and Recreation Special Event Management by Townsville Parks & Rec
Jesalyn Smith, Sarah Toulson, Ebony Akkebala, Chris Helming, Astrid Sapphire
Townsville Parks & Rec’s Special Event Management offers city government officials an innovative way to create and manage special events. It provides a way to automate and streamline the processing of special event requests, by digitizing the application process and providing AI-generative event content. It also automates complex approval processes and plots locations and paths for stationary or routed events.
https://www.loom.com/share/ad29a703403543a398ca252e04367a6c
Finalist
CareConnect by Danish Dynamite
Patrick Randrup Klaebel, Sebastian Laursen, Frank Jager
CareConnect by Danish Dynamite is a mobile application designed to help caregivers manage their daily tasks more efficiently. It provides quick access to important information about citizens, facilitates communication and coordination among caregivers, and simplifies caregiving responsibilities. This ultimately enhances personalized care and promotes well-being for both caregivers and citizens.
Finalist
ZooNow by JungleCats
Ben Wong, Cheryl Calen, Atul Grover, Reagan Bailey, Yury Mendez
ZooNow by JungleCats is an app designed to replace manual tracking of animal location movement on excel sheets. It provides a platform to request for new animal and track end to end animal location movement with a structured approval flow. It also provides a new workspace experience to users.
https://clipchamp.com/watch/QpHWFCtAUCi
Honorable mention
TJ Booker by Team Krhaken
Jon Merchant
TJ Booker is an application that provides a simple interface for hospital nurse administrators and managers to assign shifts to certified and specialty nurses. It also allows nurses to ask questions about the assignment and managers to search for specific credentials, practices of nursing and levels of experience. This solution helps hospitals address staffing issues due to burnout from the pandemic, career changes and basic employee attrition.
https://drive.google.com/file/d/1AOEKDtFd2-YxIVPOHSz94p2xApvwodbo/view
Honorable mention
PirateNow - say yes to booty by TI Dolphins and Mustangs
Felipe de Medeiros Schmidt, Sebastian Buhl, Chiara Giuliani, Dean Mueller, Christina Lessau
PirateNow is an app designed to help Captain Jack and his crew manage their ship more efficiently. It includes features such as a case management solution, request fulfillment, a manager overview, and a sailor’s center. It is also translated to pirate language to ensure a high adoption rate.
https://www.youtube.com/watch?v=Hm-o0WJXh3I
Category: Robotic Process Automation (RPA)
CATEGORY WINNER
StarSense by Solution Squad
Ankit Patel, Michael Ward, Michael Johnson, Bryan Tippens
StarSense is a platform that helps creative individuals overcome creative blocks and unleash their artistic potential. It combines intuitive UI interactions, element-based automations, and seamless API integrations with third-party applications to provide a comprehensive solution. With its powerful capabilities, StarSense bridges the gap between creativity and automation, enabling artists to bring their artistic visions to life effortlessly.
https://docs.google.com/presentation/d/1nIg1uQEdtg2qMIH0bwtIqhDgo0NVg3hUnqP1hg7ESME/edit#slide=id.p
Category: Generative AI (GenAI)
CATEGORY WINNER
Y.E.S. Yansa Elegant Summarizer by Yansa
Dalton Neves, Aylee Andersen, Nate Anderson, Reece Poulsen
Yansa Elegant Summarizer is a tool that uses GenAI to generate summarized information from SDLC stories. It can automate the generation of release notes, making the process much faster and easier. Additionally, it allows users to adjust the question they ask to the AI to change how the release notes are generated.
CATEGORY WINNER
VitalAssist by Team42
Miguel Flores, Cameron Boote, Harry Hartanto, Kacheef White, Christyan Sanchez
VitalAssist is an add-on to the ServiceNow Workplace Health and Safety Incident Management application that harnesses the power of OpenAI to provide quick first aid guidance in the event of a workplace injury. Workplace injuries can be costly and reduce operational efficiency, so VitalAssist aims to reduce the cost and impact of these injuries by providing a quick means for employees to access first aid medical guidance. This helps reduce risks, severity, and resolution time of workplace incidents within the organization.
Finalist
UpgradeNow by Fire Hazard
Joe Brazell, Anna Nguyen, David Cole, Michelle Maraj, Erin Sanfilippo
UpgradeNow by Fire Hazard is an AI-powered upgrade process that is cheaper and more reliable than manual methods. It creates automated tasks within ServiceNow to catch defects and apply remediation before production upgrade. UpgradeNow streamlines the upgrade process to ensure a successful upgrade.
https://drive.google.com/file/d/1zsCM8k9x4eg2bdhHwBOZ1SIncnjMLUxd/view?usp=sharing
Honorable mention
Loanopolis - The Funky Funders by MVM
Matt Heger, Vlad Ciobanu, Michael de Boer
Loanopolis is an AI-powered bank that helps customers make the best decisions for their loans, grants, and funds. It uses Generative AI to generate and summarise the information for the client, as well as answer customer questions and identify the contents of the fields. This helps customers quickly get the information they need without needing to read all the details.
Honorable mention
Its all about the Knowledge by Swiss Cheese Debuggers
Manuel Stimac, Soeren Maucher, Christian Cantone, Alexander Perez, Rodrigo Coronel
Swiss Cheese Debuggers provides an AI-supported one-stop shop solution for citizen developers starting their ServiceNow journey. This solution helps to overcome the feeling of being overwhelmed with all the information available online. It provides an AI tailored learning solution in a visually appealing ServiceNow portal.
https://drive.google.com/file/d/1pywsAs4uJrQ3JksQLWI6gFtKTtKwNP6f/view?usp=share_link
More event photos
Hackathon completions
Just getting to the end and having a complete submission is a feat that should be recognized. Here are all the other teams who completed the CreatorCon Hackathon!
Category: App Engine Studio (AES)
TownBoard by Boulder City Dam Squad
Jason Camp, Eric Layne, Michael McGee, Blake Koen, Cheri Simon
TownBoard is a digital platform designed to address communication inefficiencies in towns and foster a strong, interconnected community. It provides a unified communication platform, scalability and customizability, streamlined administrative tasks, increased engagement, automatic information maintenance, and real-time emergency updates. TownBoard is more than a communication tool; it’s a platform designed to bring communities closer, promote local initiatives, and streamline town administrative processes.
https://clipchamp.com/watch/pORPBG0LvNe
BeHydrated by Knowledge23Hackathon
Sundar Kothandaraman, Martin Estermann, Rose Konvalinka, Akhileshkumar Singh, Michael Hebditch
BeHydrated is a mobile application that helps users track their daily water consumption and reminds them to stay hydrated. It includes features such as a water intake tracker, customizable reminders, and a visual representation of the user’s hydration progress. The app is designed to address the issue of low hydration awareness, which can lead to decreased well-being and productivity.
https://photos.app.goo.gl/MuRBdT8wVS46Ub8Q6
PL4 CMDB Management by Plat4mation-1
Ammar Gabr, Eric Santana, Dylan Veerman
PL4 CMDB Management by Plat4mation-1 is an app that extends platform functionality by adding additional tables and information about the CMDB. It also adds this information to the existing CMDB Workspace to bring a better experience to the CMDB Manager and Data Owners. The app helps to manage the CMDB by allowing for easy definition of domains and linking owners of different domains and classes.
League of Champions by Rock Paper Scissor
Nancy Todd, John Hauth, Swapna Bogle, Sameer Syed, Andrea Allotta
League of Champions is a gamification app that turns everyday tasks into an exciting and engaging league of positive competition. It allows fulfillment team members to view their daily task performance on a single pane measured by common parameters across all apps/modules. Integrating gamification into the platform gives ServiceNow a competitive advantage.
https://clipchamp.com/watch/r5mVI7iCYZB
Opportunity Management by RSM US LLP
Sayantan Gupta
Opportunity Management by RSM US LLP provides users with a simplified way to track and manage sales leads. Businesses often have a disconnect between sales pipeline information and the execution of the SOW. ServiceNow provides a centralized solution that allows Sales team members to view both the pipeline and execution of work in one system.
https://youtube.com/watch?v=RLvGcbH1YZo&feature=share
Need for Feed by RundoRandos
Solomon Liang, Harsh Desai, Brent Kimsey, Jacob Nan, Thomas Buecker
Need for Feed is an app designed to make donating and receiving food easier. It solves the problem of food centers being out of reach or unknown to those in need. The app facilitates the pickup of food donations from generous givers and delivers it to those in need.
https://clipchamp.com/watch/Ke9v4P9XCS1
Magic Tracker by Servos team
Greg Schabert, Daniel Lopez
Magic Tracker is a ServiceNow application that allows users to track, report on, and support their Magic the Gathering card collections. It allows for the importing of legacy collections and the creation of new collections alike, and provides a clean and seamless user interface to view their collection value. It also supports using Performance Analytics to see price trends since the card was added to the database.
https://drive.google.com/file/d/14O2FQxvsYlOloIcNcMm4pqt9Xm4AetEr/view?usp=share_link
BookNow by Sudko
Siby Joseph, Bhargava Kandlakunta, Evelyn Go, Walter Doman, David Derby
BookNow by Sudko is a self-service appointment booking solution that helps businesses reduce inbound call volume during peak times. It displays current availability by appointment type, allowing customers to book their own appointments quickly and easily. This helps to reduce customer hold times and improve customer satisfaction.
Report HPV by Team Alliant
Patrick Schluter, John OMary, Matt George, John St. Andria
Team Alliant has developed an application to report infractions when someone is illegally parked in a handicap parking space. This application was built to address the problem of people parking illegally in handicap spots and denying access to those who need it. The application gives users the ability to report violations, raise a compliant with the police, and alert a tow truck.
Wellness Now by Timbit Titans
John Lacanlale, Kyle Gillan, Mahwish Subzwari, Francisco Diego Peres dos Santos, Ethan Davies
WellnessNOW is a ServiceNow powered application that provides employees with physical, mental, and financial wellbeing resources. Organizations often neglect employee wellness, resulting in employees feeling overlooked and employers having no visibility into their wellbeing. We created an application to address these shortcomings and adopt an employee first approach.
https://www.loom.com/share/9fca08b877c44d71b5c8b1630802fae8
Defend the Oppressed by XenTegra Xperts
Alex McDonald
XenTegra has partnered with IJM to create a portal for individuals to report suspected cases of human trafficking. The portal also includes a Knowledge Base component to educate on red flags and an option to submit a donation pledge. The portal also includes back end reporting and tracking to help organizations like IJM track reports through their lifecycle.
Inventory Management by Yes2Win
Scott Bockhop, Malaya Maithani, Kolton Provencher, Bharath Kumar Shivakumar
Yes2Win has created an Inventory Management Application to help Non-Profit Organizations and cost-sensitive organizations keep track of their hardware inventory. This application provides complete visibility into the physical hardware and cost estimates. This solution helps organizations allocate their budget year on year.
https://www.youtube.com/watch?v=I-osk1Uucn0
Category: Generative AI (GenAI)
AI Assistant to Reduce Cost Per Incident by Capstone logistics
brandon hernandez, Greg Roques
Capstone Logistics is using AI to reduce the cost per incident by providing solutions on the record. This includes an information banner that shows the cost-to-resolution by-minute. The average cost per minute is $2.13, which is intended to reduce the high average resolution cost of IT related incidents.
https://www.youtube.com/watch?v=3DUpwu-E12I
Knowledge Guardian by CDW Hackers
Akash Reddy Gurram, Sankar Juluru, Sam Mackenzie, Neal Edward Layumas, Hoang Vo
Knowledge Guardian by CDW Hackers is a portal for guardians or parents of school districts to check the status of their student. It provides a one-stop shop to check grades, get recommendations for improvement using AI, and chat with other parents/guardians. The solution to the problem is to chat with other parents and receive world class solutions to their students problems - based off scores and performance.
https://clipchamp.com/watch/mRGrzTxzaVY
Banana Base by Hackathon Hustlers
Luiz Lehmann, Fabio Fetanat, Stephan Kreilos, Heather Zunino, Robert Randles
Hackathon Hustlers’ Banana Base is a solution to reduce incident resolution wait times. It does this by incorporating artificial intelligence into the workflow. Banana Base generates Knowledge Base articles and worknotes via Chat GPT to help reduce wait times.
https://filedrop.bithawk.ch/api/File/6e58d414-5f8d-4809-9853-df559e6794a0
InspireNow by Kaptius
Poornachander Kola
Kaptius’ InspireNow is a ServiceNow platform that helps non-profits streamline their operations, enhance service delivery, and manage knowledge resources. It also integrates OpenAI’s advanced AI models to provide AI-powered support and assistance. This helps non-profits provide better services to their beneficiaries and stakeholders, leading to improved decision-making and service delivery.
https://www.youtube.com/watch?v=CQ0p6NPGUzo
World4mation - The Community Assistance Application by Plat4mation 2
Alexander Koster, Jonas Van Kerckhove, Tim Simon, Willem Zeiler
World4mation is a community assistance application that uses generative AI to identify what needs to be done to provide support to people affected by humanitarian crises. It uses Creator Workflows to register crises and OpenAI integration to identify the most important tasks. The application then assigns the tasks to available volunteers to provide the required community assistance as quickly and efficiently as possible.
https://drive.google.com/file/d/1GxX3fm1bcCJ49Cur7196SEnNPA6-AKU3/view?usp=share_link
Ask the Genie by Stray Cats
Justin Schulz, Richa Gupta, Mark Miller, Ami Khandeshi
Ask the Genie is an AI-powered application that provides intelligent incident resolution suggestions. It leverages OpenAI’s ChatGPT to quickly and efficiently provide high-quality solutions to IT problems. The minimum viable product is a button on the incident form that generates resolution suggestions and allows for additional suggestions to be requested.
Swift Care MD by The Flowzards
Srikanth Baki, Phani Chegondi
Swift Care MD by The Flowzards is a solution to reduce the time clinicians spend on generating clinical summaries of a patient. It uses ServiceNow’s case management and generative AI to generate an initial draft of the summary in minutes. Security measures have been taken to ensure PII and PHI are not sent.
https://www.youtube.com/watch?v=93mp1Zms_nY
Automated Knowledge Creation by Tripod
Monte Bonin, Michele Isaacs, Jennifer Polisano
Tripod’s Automated Knowledge Creation evaluates resolved incidents to suggest creation of a knowledge article. OpenAI ChatGPT is used to create the article body in a draft state for a subject matter expert to review and publish. This reduces documentation time and creates a robust knowledge base.
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