Developer Productivity

Chuck Tomasi

1 minute read

Demand for ServiceNow developers is high. That means you don’t always have time to work on some of the smaller projects that business users need. That’s when it’s time to look at the citizen developers. Topics 00:00 Welcome and introductions 07:49 Why start a citizen developer program 12:54 Avoiding shadow IT 14:33 One development platform 15:55 Low-code capabilities are for everyone 16:41 A look at ServiceNow’s citizen dev program 18:34 Some example apps and opportunities 21:18 Tips for working together 22:48 What have we learned 28:14 How a customer would launch a citizen dev program 31:52 Consider licensing 32:27 Where to find out more 33:00 Get in touch 34:00 Outro Links Community Blog: Democratizing development with Citizen Developer training Now Learning: Getting started with ServiceNow Citizen Developer Training Now Learning: ServiceNow Citizen Developer Advanced Skills Developer Portal Home Page Developer Portal: ServiceNow Application Developer Learning Plan LinkedIn Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

Your most valued time is in creating solutions, not administrative tasks like promoting and validating changes. Since the Now PlatformB. is all about automation, why not automate your deployment process? Learn how you can save time, gain control, and deploy your changes into production faster. Topics 00:00: Welcome and introductions 03:37 Announcements 05:51 Introduction to Dev Ops on ServiceNow apps 14:04 Poll question 1 17:12 Poll question 2 20:05 Demo and Q&A 37:19 Poll question 3 40:00 Demo resumed 40:57 Roadmap 52:29 Takeaways 53:11 Outro Links CI/CD API Source Control Learning Plan Blog: Paris Source Control Blog: Studio Features (Orlando) Blog: Source Control CI/CD Resources Blog: CI/CD Pipeline GitHub Actions GitHub: Plugins and Integrations YouTube: GitHub Actions TechNow Episode list Break Point Podcast ServiceNow Documentation ServiceNow Community Developer Portal Now Learning (online training) About: TechNow is a monthly show for ServiceNow admins, developers, and builders on a wide variety of platform features.

Chuck Tomasi

1 minute read

Join us as we dig in to the “wizardly ways” of debugging your code. There are several places you can write code on the Now Platform. And when you find yourself getting unexpected, or no results, it’s time to reach for some debugging tools. Topics 00:00 Welcome and introductions 06:29 Poll #1 08:56 Demo start and problem description 13:30 Debugging options 14:47 Introducing script debugger 16:08 Setting a breakpoint 19:02 Other options prior to Quebec 20:30 Introducing Script Tracer 29:31 Andrew’s tip: Deactivating files 30:53 Debugging flows 33:21 Introducing Logpoints 37:38 Other tips and tools 39:49 Poll #2 43:08 Upcoming announcements & reference info 45:30 Final Q&A Links Script Tracer Script Debugger SNUtils Video: Debugging Service Portal TechNow Ep 87 - Exploring ServiceNow DevOps TechNow Ep 71 - Move It!

Chuck Tomasi

1 minute read

Check out one of the hottest new features in the Now PlatformB.! Join product manager Valerie Myers Christensen as she explains and demonstrates the features in App Engine Studio (AES). You’ll learn how low-coders and experienced developers can create apps faster than ever before with a beautiful user interface. Topics 00:00 Introductions 04:17 Break Point podcast 05:40 Poll question #1 06:20 Introduction to App Engine Studio (slides) 16:30 Poll question #2 w/Q&A 19:19 AES Demo - Overview 21:35 Creating app - data 26:10 Experiences & UI Builder 28:59 Automation 29:54 Creating an app from an app template 33:52 Governance 35:07 Mobile 37:10 Poll question #3 37:22 Q&A 40:05 Takeaways 40:49 Outro & events Links Docs: App Engine Studio (Quebec) About: TechNow is a monthly show for ServiceNow admins, developers, and builders on a wide variety of platform features.

Chuck Tomasi

1 minute read

Chris Haas joins Break Point to discuss App Engine Studio, the all-new low-code way to build apps fast! Topics 00:00 Welcome/Introductions 04:28 Why did ServiceNow build AES? 08:20 Discovering the power of the platform 12:14 Licensing & release schedule 17:54 Templates 22:00 Creatures of habit 25:51 Where we are and where we’re going 35:36 More info 37:30 Contact info 37:47 Outro Links Docs: App Engine Studio (Quebec) LinkedIn Mail Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

3 minute read

One of the coolest developer tools in the Quebec release is the Script Tracer. Script tracer helps you identify scripts that perform the GlideRecord operations down to the exact line of code during execution. This reduces the number of scripts that may have issues and need to be debugged. This saves time and improves productivity. Note:b/Script Tracer requires the admin role. You can find the Script Tracer by navigating to System Diagnostics > Script Tracer.

Chuck Tomasi

1 minute read

About Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your host, Chuck Tomasi, Sr. Developer Advocate for developer discussions. Chuck talks to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they’ve built, and other interesting people in the ServiceNow ecosystem. Take a break with Break Point. Subscribe Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

Chuck sits down with Principal Product Manager Chiarng Lin to talk about the Command Line Interface. The discussion covers what it is, who it’s for, design considerations, and what we’re looking forward to - and more. Join us for a lot of great information exchange an a few laughs. Topics 00:00 Introduction 04:40 Fred Luddy 06:39 Command line interface overview 08:09 Features 12:29 The origins of the CLI 13:32 Free or paid?

Chuck Tomasi

1 minute read

Join the TechNow team as they go through everything you need to know about the most efficient way to get work done on the Now Platform: Workspace. In this episode the team will cover: An overview of Workspace, Understanding the personas involved with the Workspace experience, Exploring and configuring Workspace, Insights into the Workspace roadmap. Topics 00:00 Introductions 02:53 Agenda and related topics 04:45 Introduction to workspaces 16:15 Question: Pricing 17:16 Demo 20:35 Guided Setup 23:05 Categories & lists 27:15 Record view 28:20 Form Header 31:10 The ribbon 34:48 Form layout 36:55 The landing page and UI Builder 41:05 Adding a report 45:25 Setting the landing page order 47:02 Playbooks 51:07 Another peek at UI Builder 51:50 Top takeaways 52:18 Q & A 54:55 Event announcements 56:55 Sign off Links Knowledge 2021 Digital Experience Developer Portal Now Experience UI Framework Webinar: TechNow 78: Building Now Experience Components About: TechNow is a monthly show for ServiceNow admins, developers, and builders on a wide variety of platform features.

Chuck Tomasi

1 minute read

Topic: Topic: Brad Tilton shows us how to create parameter screens to make input easier on the mobile app. About: Live Coding Happy Hour is a weekly show provided by the ServiceNow Developer Program. Each week join as the Developer Advocate team along with guests work on a developing and enhancing real applications with unscripted and unprepared examples. See how experts at ServiceNow problem solve and learn new parts of the Now Platform.