Brad Tilton

Brad Tilton

2 minute read

Flow Designer received many new features and enhancements in the Paris release, and I’m going to focus on the intersection of Flow Designer and Service Catalog for this post. Flow Designer is an important component in automating the process behind Service Catalog requests, and every release brings a tighter integration and additional support for the catalog in Flow Designer. Submit Catalog Item Request action The first enhancement is a new action that ships with Paris called Submit Catalog Item Request.

Brad Tilton

3 minute read

The Automated Test Framework received some incremental updates in the Paris release aimed at increasing test coverage and making testing a little easier for custom UIs. Add Attachments to Form (SP) Test Step The first of our Paris ATF enhancements is fairly straightforward, but really helpful if you need to write an automated test for attaching a file to a record through the form widget in the Service Portal. This would work on a record producer, catalog item, or record form using the form widget.

Brad Tilton

1 minute read

The Script Debugger enables users with the script_debugger role to debug server-side JavaScript and should be your primary strategy for debugging Business Rules and other synchronous server-side scripts. If you’re not yet familiar with the script debugger or need a review, the Server-side Scripting Module on the Developer site has a section on the script debugger updated for Paris you can work through. New in Paris - The Console In the Paris release, a console has been added to the script debugger that allows developers to evaluate script expressions in real-time.

Brad Tilton

2 minute read

Did you know that the ServiceNow Developer Program helps sponsor a community of 60+ Developer Meetups worldwide? Last quarter, organizers hosted 20+ Meetups with attendees from around the world. This quarter we are continuing our Virtual Meetups.

What are developer meetups? Developer meetups are events where you can meet up with colleagues in your area to learn and discuss ServiceNow Application Development. Get support from the community of developers, the Developer Program, and ServiceNow employees and partners.

Brad Tilton

6 minute read

If you are building Now Experience UI Framework Components, you will probably need your components to interact with the ServiceNow database. To do that from a component, you’ll need to use the Http Effect API. This post will walk through using the Http effect to consume the REST Table API to display the number and short description from the latest incident in a ServiceNow PDI. It may not be the most practical use case, but the goal is to show an easy way to interact with ServiceNow data from a component.

Brad Tilton

2 minute read

Here on the developer blog we try to regularly highlight the contributions from our 2020 Developer MVPs. They produce an abundance of great content aimed at ServiceNow developers that I’ve listed below grouped by the content creator. I need to shout out to Jace Benson’s (one of our dev MVPs) ServiceNow news aggregator at https://jace.pro/news/, which I used extensively to put this post together. Andrew Albury-Dor The ‘New Dev’ Experience Paris Predictions: CI/CD, Mon Ami Knowledge 2020 Digital Event & Hackathon - My Wrap Earl Duque Knowledge 2020 Hackathon Honorable Mention and tips for the future Using ServiceNow to locate the International Space Station Knowledge 2020 Speaker - Quality of Life items available on ServiceNow Share Jace Benson TechNow Ep76 Review of Flow Designer How to remove options from a select box Own Your Content Always Negotiate How do you refer to ServiceNow?

Things are different 2020 has made many things different. A big part of the developer program’s focus every year is helping ensure high-quality content is available for developers at the Knowledge conference. We create our talks and workshops and review others in service to that effort. Since the digital experience was so different this year, we thought each of us would share a little bit about how it was unusual.

Brad Tilton

8 minute read

We hope everyone has been enjoying the Knowledge Digital Experience this year. It has been a few weeks since we aired the CreatorCon 2020 Hackathon finals announcing the finalists and winner, and we wanted to recognize some of the teams that didn’t make the finals, but got close. You can find those in the Honorable Mentions section below and those teams will be receiving some ServiceNow swag. We have also included links to the five-minute pitch videos submitted by many of the teams that competed.

Brad Tilton

6 minute read

We hope everyone has been enjoying the Knowledge 20 Digital Experience and great deal of associated content over the past 5 weeks. Since there is so much content it can be difficult to browse specific topics or know where to focus, so we want to help by calling out some of that content in a series of posts. This first post is focused on all of the sessions we found related to Virtual Agent broken down by session type.

Brad Tilton Ben Sweetser

4 minute read

Source Control and CI/CD Resources The Orlando release brought some major enhancements to ServiceNow’s source control integration and added some CI/CD capabilities in the form of automated testing and deployment APIs and IntegrationHub spokes. We’ve covered most of that on the blog, but recently there has been a lot more content published due to K20 and other factors. This article will detail that content. Developer Site Training Training on the ServiceNow Developer Site has used source control with GitHub for years to provide modular learning content.