Developer

Chuck Tomasi

1 minute read

Check out what the Developer MVPs have been up to in November! Here are some of their latest blogs. The Developer MVPs are a collection of ServiceNow developers who are passionate about ServiceNow and inspire other developers by sharing their extensive knowledge openly and inclusively. Nowbs your chance to apply to become a 2023 ServiceNow Developer MVP! Catch up on some of their awesome contributions from last month: November Highlights 6 mistakes to avoid when using Flow designer by Paul Morris As ServiceNow is making lives better, it has added another milestone with the Now Platform Tokyo release.

Earl Duque

1 minute read

Check out what the Developer MVPs have been up to this month! Here are some of their latest blogs, podcasts, and videos. The Developer MVPs are a collection of ServiceNow developers who are passionate about ServiceNow and inspire other developers by sharing their extensive knowledge openly and inclusively. Catch up on some of their awesome contributions from last month: October Highlights Code-Snippets - A repository of ServiceNow Code Examples and Solutions by Nia McCash Public Forms on ServiceNow by Sarah Toulson and Travis Toulson How to create custom fulfilment steps for Catalog builder by Paul Morris Let’s talk about Hacktoberfest by Ishaan Shoor

Earl Duque

1 minute read

Check out what the Developer MVPs have been up to this month! Here are some of their latest blogs, podcasts and videos. The Developer MVPs are a collection of ServiceNow developers who are passionate about ServiceNow and inspire other developers by sharing their extensive knowledge openly and inclusively. Catch up on some of their awesome contributions from last month: September Highlights Tips and Tricks, Leading practices, Best practices by Hardik Benani How to Master ServiceNow in 10.

Earl Duque

1 minute read

Check out what the Developer MVPs have been up to this month! Here are some of their latest blogs, podcasts and videos. The Developer MVPs are a collection of ServiceNow developers who are passionate about ServiceNow and inspire other developers by sharing their extensive knowledge openly and inclusively. Catch up on some of their awesome contributions from last month: August Highlights Am I using Service Portal Agent Chat configuration or a Virtual Agent Service Portal widget?

Chuck Tomasi

4 minute read

Thanks to Dhruv Gupta and Phil Swann for pointing me to a scripting API called HistoryWalker. In short, it allows you to move through the version history of a record. It does this by using the audit/history tables to generate a historical record. Let’s say your record has been saved seven times (see the field sys_mod_count); you can use this API to get a copy of the GlideRecord from any version of the updates along the way.

Chuck Tomasi

4 minute read

What did you just ask? Twice this past week I’ve gotten asked to help define configuration vs. customization, so I thought it was time to write this article once and for all. Ask 10 people to define those terms and where the line is between them and you’ll get (at least) 10 different answers. The short answer - you’re asking the wrong question. When I hear people ask the question about configuration vs.

Earl Duque

2 minute read

Earl Joins the Developer Advocate Team!!! About me I am Earl Duque and I am incredibly excited to be the newest Developer Advocate to join ServiceNow’s Developer Program I have a slightly different background than the Developer Advocates before me in that I have only been in the ServiceNow space since 2017. My career first started within Student Affairs and Contract Management before I jumped over to IT and started in a university service/help desk.

Chuck Tomasi

1 minute read

Your most valued time is in creating solutions, not administrative tasks like promoting and validating changes. Since the Now PlatformB. is all about automation, why not automate your deployment process? Learn how you can save time, gain control, and deploy your changes into production faster. Topics 00:00: Welcome and introductions 03:37 Announcements 05:51 Introduction to Dev Ops on ServiceNow apps 14:04 Poll question 1 17:12 Poll question 2 20:05 Demo and Q&A 37:19 Poll question 3 40:00 Demo resumed 40:57 Roadmap 52:29 Takeaways 53:11 Outro Links CI/CD API Source Control Learning Plan Blog: Paris Source Control Blog: Studio Features (Orlando) Blog: Source Control CI/CD Resources Blog: CI/CD Pipeline GitHub Actions GitHub: Plugins and Integrations YouTube: GitHub Actions TechNow Episode list Break Point Podcast ServiceNow Documentation ServiceNow Community Developer Portal Now Learning (online training) About: TechNow is a monthly show for ServiceNow admins, developers, and builders on a wide variety of platform features.

Brad Tilton Chuck Tomasi

2 minute read

For the last few years, Andrew Barnes has been serving the developer community as one of your advocates. We’re excited to share that Andrew is taking on a new role here at ServiceNow where he will focus on working closely with our customers on building best practices for citizen development, primarily, managing, governing, and scaling application development on ServiceNow (including citizen development). While we are absolutely going to miss him, we’re excited that Andrew is getting to take on this new role where he’ll be able to work even more closely with some of you on managing development on ServiceNow.

Chuck Tomasi

1 minute read

Developers need more than technical skills to have a successful career. Dan Bolena joins me for a discussion to understand the best way to communicate with executives. Join us for some fun examples and important tips you won’t want to miss! Topics 00:00 Introductions 05:15 Topic overview 06:09 The first thing to know 09:28 Using visuals on slides 10:34 Bad example of a verbal status update 12:46 The problem-solution-value model 14:42 Better example of a verbal status update 15:57 Breakdown of the status example 17:01 The triangle 21:55 Relating this to written communications 24:43 An example email 28:12 Breakdown of the email 30:25 Summary 31:47 A challenge 32:55 Contact info 33:57 Closing Links LinkedIn Career Tools podcast Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.