Developer

Chuck Tomasi

1 minute read

Developers need more than technical skills to have a successful career. Dan Bolena joins me for a discussion to understand the best way to communicate with executives. Join us for some fun examples and important tips you won’t want to miss! Topics 00:00 Introductions 05:15 Topic overview 06:09 The first thing to know 09:28 Using visuals on slides 10:34 Bad example of a verbal status update 12:46 The problem-solution-value model 14:42 Better example of a verbal status update 15:57 Breakdown of the status example 17:01 The triangle 21:55 Relating this to written communications 24:43 An example email 28:12 Breakdown of the email 30:25 Summary 31:47 A challenge 32:55 Contact info 33:57 Closing Links LinkedIn Career Tools podcast Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

On this episode, join Andrew, Brad, Chuck and special guest and creator of GlideQuery, Peter Bell, as they convert some of their legacy GlideRecord and GlideAggregate scripts to the new GlideQuery API. Topics 00:00 Start 01:25 Welcome and introductions 04:45 GlideQuery Overview 08:51 Our objective 10:42 Screen share started 11:10 Converting an existing record insert 20:09 Bringing back extra data on insert 21:30 Using the $DISPLAY flag 29:44 Replacing GlideRecordSecure 30:28 Replacing GlideAggregate 37:04 having() explained 41:25 toArray() and what it returns 47:45 Checking if a profile exists 49:45 get() vs.

Chuck Tomasi

1 minute read

2021 Developer MVP Ashley Snyder joins Chuck to talk about how ServiceNow found her, what it has meant to her career, her favorite feature, and a few laughs along the way. Have a listen. Topics 00:00 Introductions 05:01 ServiceNow found Ashley 06:00 Where Ashley finds help 06:52 How ServiceNow impacted Ashley’s career 07:43 Becoming a specialist 09:40 Ashley’s Favorite feature 12:24 Ashley’s super hero story 14:50 Funnest thing ever built 16:28 First Knowledge 19:22 Looking forward to CreatorCon 21 22:07 One thing to change 23:36 Ashley’s dream job 24:24 Contact Ashley 24:49 Outro Links Ashley’s Blog LinkedIn Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

Check out one of the hottest new features in the Now PlatformB.! Join product manager Valerie Myers Christensen as she explains and demonstrates the features in App Engine Studio (AES). You’ll learn how low-coders and experienced developers can create apps faster than ever before with a beautiful user interface. Topics 00:00 Introductions 04:17 Break Point podcast 05:40 Poll question #1 06:20 Introduction to App Engine Studio (slides) 16:30 Poll question #2 w/Q&A 19:19 AES Demo - Overview 21:35 Creating app - data 26:10 Experiences & UI Builder 28:59 Automation 29:54 Creating an app from an app template 33:52 Governance 35:07 Mobile 37:10 Poll question #3 37:22 Q&A 40:05 Takeaways 40:49 Outro & events Links Docs: App Engine Studio (Quebec) About: TechNow is a monthly show for ServiceNow admins, developers, and builders on a wide variety of platform features.

Chuck Tomasi

4 minute read

Over the past few years, customers and analysts have been telling us two things: “We need more digital transformation of our workflows” and “We need more developers.” Introducing App Engine Studio (AES). AES is the fastest way to start building ServiceNow apps for creators of all skill levels. Let’s break this down into three main blocks: speed, experiences, and scale. Speed What makes AES so fast? First, a modern/consumer-based design allows you to move through the steps to create an app quickly.

Chuck Tomasi

1 minute read

Join the toolbox team as Andrew Barnes demonstrates his favorite Quebec developer feature - script tracer. Discover how this tool can help you uncover the layers of logic quickly. Topics 01:27 Introductions 04:30 Topic introduction 06:20 Problem introduction (screen share starts) 09:52 Debugging with log points and break points 15:00 Turning on business rule debugging 16:39 Looking through the business rules 18:39 Script Tracer demo 22:10 The script tab 24:45 We found the problem!

Chuck Tomasi

1 minute read

Heath Ramsey, Sr. Director of Product Management talks about what developers should know about setting up data to be successful with ServiceNow intelligence products, many of the intelligence products in the platform, what’s free and what’s paid for, the skills you’ll need, and more. Topics 00:00 Welcome/Introductions 04:46 Heath’s discoverys for maximum PA value 08:28 Structured data and unstructured data 09:54 Example of unstructured data (NLU) 11:38 AI Search 14:45 Flow Designer and machine learning 17:58 Adding value as a developer 20:45 The philosophy of ServiceNow and AI 23:24 Dynamic translation and better experiences 28:05 Regression framework 31:09 Developer skills required 33:30 Free and paid-for capabilities 35:38 Closing takeaways 37:28 Contact information 38:09 Outro Links NowLearning Developer Portal Docs heath.

Chuck Tomasi

1 minute read

Veteran ServiceNow Developer Paige Duffey joins Chuck for a conversation about her thoughts on being a ServiceNow Developer, what she likes about the platform, what she would change, and some words of wisdom for new developers. Topics One thing to challenge Pining for in-person Knowledge Engaging with developers Paige’s origin story Biggest challenge with ServiceNow Immunization records Citizen developer program Words of wisdom for noobs What she does for fun Maintaining citizen dev apps Most exciting moment(s) Employee funding assistance Introduction Starting a citizen developer program Links SNDevs Slack Twitter Website LinkedIn Email Listen Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

Topics Introduction Shrimp breeding Women Now Origin story The impact of ServiceNow Coding as an art form Finished not perfect Most exciting moment Biggest challenge One thing ServiceNow can change One of the things Maria loves No-code and low code Words of advice to new ServiceNow developers What we got out of school Imposter syndrome Links Women Now Blog https://womennow.dev Contact info LinkedIn Twitter Graphic Design Listen Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

ServiceNow Principal Product Manager Robb Bittner joins the show to talk about Instance Data Replication (IDR), applied mathematics, rock climbing, and more. Join the discussion for another fun 35 minutes in to the lives of the people and products who make the world of work, work better for people. Contact Info Email LinkedIn Listen Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.