What do you do when you’ve got an application that only works under human power? It’s got no APIs, yet you still need to automate a process involving this software. Well, we’ve got an answer for you on this episode of Break Point. Topics 00:00 Welcome/introductions 03:15 What is RPA Hub 06:07 Components of RPA Hub 08:33 The ServiceNow instance 11:35 Communications between instance and bots 15:30 Example use cases 19:01 The roadmap 23:31 Contact info 24:04 Outro Links LinkedIn Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.
San Diego Release
Overview App Engine Studio (AES) is a development tool for creators of varying skill levels. It was introduced with the Quebec release in Q1 of 2021. With a focus on a modern experience and guided approaches to building apps, AES continues to get more features with each release. AES is a store release and it is part of the “App Engine” license, so if you don’t see it, you may know why.
Want to reduce maintenance time on your instance changes? Data-driven design is the key. Julia Perlis joins me to talk about decision tables and the updates to Decision Builder in the San Diego release. Topics 00:00 Welcome/Introductions 04:22 Decision tables 14:29 Before decision tables existed 16:28 Decision Builder 21:20 Compatibility 23:10 V2 Availability and features 28:29 The roadmap 32:36 Contact info 33:43 Outro Links Academy Session #10: Getting Started with Decision Builder Decision Builder with Julia Perlis - Creator Toolbox Email julia.
You younguns’ have it lucky, back in my day we had to walk uphill five miles and create our own order guide sequencing work-arounds, in the snow! In order guides, multiple catalog items are ordered in the same request, initiating a request item (RITM) for each catalog item. But for some use-cases, we do not want one request item to begin until another request item is done. Yes, that’s right, with the San Diego release of ServiceNow Order Guide sequencing is easy and fully flexible!
Step by step instructions for setting up Facebook authentication on a ServiceNow instance. A great use case for this is a government portal to enable single sign-on for citizens who already have a Facebook account. This document is built on San Diego release. Configure Facebook Begin by going to the Facebook Developer Dashboard. Click Create App in the upper right corner.
Select Consumer (1) and click Next (2).
The good stuff just keeps getting better! As if Automated Test Framework (ATF) wasn’t handy enough, we’ve improved it based on your suggestions in the Community Idea Portal to make debugging even better. Background ATF is an in-platform tool to let you author and run functional tests on your apps (custom or OOB). Use it to ensure developer configurations work as expected before going to production and before/after upgrades. Once built, the tests are easy to run again and again.
This week, we are continuing the San Diego Release Season content with new features centered around managing your development. These include source control, bulk adding to global bundles, and converting your app records. So what’s new? Enhanced Source Control stashing: Previously, when you stashed changes there wasn’t much info available around the stash after the fact. The new enhancement provides more details. Convert custom applications to upgrade from the application repository - Previously, if you had an application you installed into your production environment with update sets instead of the application repository, you would need to involve ServiceNow’s support team to convert the application to be able to receive updates through the app repo.
This week, we are continuing the San Diego Release Season content with new features in Integration Hub, an apt follow-up to last week’s Flow Designer topics. Yes, that’s Integration Hub, renamed from IntegrationHub. Why? Well, ServiceNow is moving forward with new features that will have similar naming and who doesn’t like a little bit of naming convention in the morning? So, just like our comic books fans out there. For Spider-man, we “respect the hyphen!
The San Diego release brings us many powerful and cool tools in Flow Designer. Please, stop asking the question “When is Flow Designer going to have parity with legacy workflows?” We are SO past that point. Let’s take a look at a few of the new capabilities you get with Flow Designer in San Diego. Try Waaaaaay back in the Rome release (ok, last summer), we introduced a way to address failed flows, subflows, and actions with an Error Handler block at the bottom of the screen.
We’re going to be spending the first two weeks of our San Diego Release Season focused on the Next Experience, which is the new name for the Now Experience UI Framework and the new Unified Navigation. Next Experience UI One of the biggest changes in the San Diego release is the Next Experience UI. The Next Experience Unified Navigation provides the tools you need to navigate between the items you use in your instance in one pane while also being able to receive notifications and set your preferences.