Platform

Lauren McManamon

1 minute read

With two major ServiceNow family releases per year, it’s important to have a playbook when it comes to upgrades. In this episode we’ve got not one, but TWO subject matter experts who have certainly seen their share of upgrades to share their insights. Topics 00:00 Welcome/introductions 04:46 Upgrades in the early days 11:30 Upgrade improvements today 17:57 Products requiring more focus on upgrades 20:59 When things go awry 25:56 Upgrade timeframe 30:44 What to do when you find a show stopper 33:38B Advice for newcomers 37:58 Contact info 38:53 Outro Links CJ’s LinkedIn Jace’s LinkedIn Jace’s Website Jace’s YouTube Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

For many people, security on their ServiceNow instance ends with ACLs b maybe encryption if they have the need, but there’s more b oh, so much more. Joining me in this episode is someone to shed some light on the full spectrum of ServiceNow security capabilities as of 2023. Topics 00:00 Welcome/Introductions 07:32 Introduction to product family 09:51 Authorization and authentication 10:52 Security, identity, and privacy 18:25 Product overview 22:52 Data filtration plugin 23:58 Protected tables plugin 24:46 Log export service 25:33 MFA 26:00 Adaptive authentication 28:42 Data classification and data certification plugins 33:31 Vault 36:19 SCIM 39:30 Final grouping 42:28 Mile wide, inch deep 43:09 Words of advice 44:40 Outro Links Docs: Platform Security Landing Page Security Best Practice Guide Trust Site Trust Center Verizon Data Breach Investigations Report IDPro Body of Knowledge LinkedIn Email jarod.

Chuck Tomasi

1 minute read

Join the four Developer Advocates as we go around the table and share what we’re most excited about in Utah. Topics 00:00 Welcome/introductions 02:16 Workspace Builder 03:41 RPA on PDIs 05:48 Dark theme 08:06 Script editor enhancements 09:32 ERP customization mining 13:18 Automation Center 15:20 Flow updates 18:28 Next Experience updates 21:29 Table builder 23:17 REST step updates 25:33 ECMAScript default for new apps 28:40 Mobile multi-instance switching 30:44 Lightning round 33:30 Outro Links Release notes Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Dave Slusher

1 minute read

In the Developer Program, we have been soliciting platform feedback for some time now. Your feedback has gone into product planning around developer tools in the New York, Orlando and Paris releases. We absolutely want to continue to get your feedback but there is a more permanent and robust place for that now - the Idea Portal in Community. Not only can you submit your ideas there, but you can vote on other submissions and track the state through its lifecycle.