Chuck Tomasi

1 minute read

On this episode, Chuck will be creating some Guided Tours to help karaoke customers use the karaoke Service Portal app more effectively. Crack a beverage and come join us!


  • 00:00 Start
  • 02:38 Welcome and introductions
  • 05:16 Overview
  • 10:06 Simple tour demonstration
  • 14:26 Building a new tour (and some experimenting)
  • 18:52 Let’s try that for real
  • 26:43 Previewing
  • 28:49 Adding more steps
  • 31:06 Another preview
  • 34:40 What is skippable?
  • 50:14 Analytics
  • 52:33 Autolaunch
  • 58:37 Screen share stop and rating the drinks
  • 1:00:00 Announcements

About: Live Coding Happy Hour is a weekly show provided by the ServiceNow Developer Program. Each week join as the Developer Advocate team along with guests work on a developing and enhancing real applications with unscripted and unprepared examples. See how experts at ServiceNow problem solve and learn new parts of the Now Platform.

Credits: Hosts: Chuck Tomasi, Brad Tilton, Ashutosh Munot, Muhammad Sharjeel