2021 Recent learning modules

#Learning Content , #Flow Designer , #IntegrationHub , #Notifications

Ben Sweetser

2 minute read

Recent Learning Modules

We are always looking to add relevant learning content to the Developer Site. At the end of the 2020, we released three new learning modules:

NOTE: These links are for the learning modules on Quebec, which went into Early Availability on January 21. Use the release selector on the page to switch to Paris if you are working on the Paris release.

Data Policies

If you have completed the Client-side Scripting learning module, you are familiar with how to use UI Policies to dynamically make fields mandatory, read-only, or hidden. As a client-side capability, UI Policies work only in a user’s browser and are not enforced if a user interacts with the data through Import Sets or web services. UI Policies can also be circumvented by users knowledgeable with browser developer tools. Learn how and when to work UI Policies’s server-side sibling, Data Policies, in this addition to the Scripting in ServiceNow course.

A Data Policy Rule that sets the Resolution code on in Incident record to Mandatory when the Data Policy condition is met.

Data Policy Rule Config

Notifications in Flow Designer

Sending notifications and receiving information from users is an important component of many processes. Learn how to send emails and notifications and to take action on emails your instance receives with Flow Designer. No longer do you need to write Inbound Email Action scripts to trigger a process from a received message. The Notifications in Flow Designer learning module in the Flow Designer course teaches you how.

A visual representation of a process flow where one of the actions in the flow sends a notification via email and text message.

FD Outbound

A visual representation of an email being sent to a ServiceNow instance.

FD Inbound

Data Stream Actions

Data Stream Actions is a new learning module in the REST Integrations course. Learn to use Data Stream Actions to interact with REST or SOAP APIs to work with large or paginated web service responses.

what are DSA

A visual representation of data consumed by a web service being used as part of a process flow.

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