Stephanie Morillo

2 minute read

If you’re an existing Personal Developer Instance (PDI) user, you probably noticed we recently shipped a new change to disable sending and receiving emails on PDIs. Read on to learn more about what this means for you.

Why are we making this change?

PDIs are being used to send high levels of email spam. While we actively monitor all PDIs for suspicious activity and shut down PDIs that violate our policies, we’ve found that accidental spam activity is a growing problem. As a result, the best way to prevent email spam is to disable the feature from PDIs indefinitely.

When will the change go into effect?

The change has been rolled out incrementally to PDIs. We anticipate having emails disabled on all PDIs by the end of August. Please note: you will not be able to process or test incoming emails.

What about new PDIs? Are emails turned off by default?

Yes, newly provisioned PDIs cannot send emails.

What should I do to prepare?

For sending email, the good news is that you do not have to make any changes to the work you have done on your PDI! Even with email sending disabled, your PDI still generates notifications. View sent email messages in System Logs > Emails instead of in your email application. Open an email record and click the Preview Email related link.