Simplify Queries with Encoded Queries
Tutorial on using encoded queries to simplify complex GlideRecord queries.
We are experimenting with new training content delivery methods. This tutorial blog post is one of those experiments. We are very interested in your feedback. Please let us know what you think about this format and the content in the comments below. Introduction With GlideRecord queries, you can find any set of records you need in ServiceNow. Not all queries are easy to write, though, especially if you need to work with date fields or OR operators.