As part of the Now Platform Paris release, ServiceNow has added a new capability called the GraphQL API Framework. This API framework allows you to create a custom GraphQL API to query record data from a component or third-party system. What is GraphQL and why should I use it? GraphQL is a web query language originally created by Facebook, but now open-source, optimized for client-side development. It aims to solve problems like under and over fetching of data, versioning, and endpoint sprawl.