Break Point
Bringing your authentic-self to work can be a very positive experience. In this episode, we talk to one of our MVPs who is not afraid to try new things and is reaping the rewards.
Topics 00:00 Welcome/Introduction 09:03 Big mistake 11:29 Platform passion 14:19 The other side of the world 16:34 MVP 21:29 Belonging groups 25:18 Career Highlight 26:27 What’s next? 27:54 Words of advice 29:11 Contact info 29:47 Outro Links Belonging groups Website LinkedIn Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.
Regardless of who you are, you’ve likely gathered with others for many different reasons and occasions. Sometimes these gathers are effective, and sometimes not. In this episode, we’ll be covering a book we recently read with everyone.
Topics 00:00 Welcome/Introduction 04:06 Purpose 08:19 Who 10:54 Location 15:45 The role of the host 28:22 Timelines 34:41 What’s in it for devs? 39:50 Resources 40:40 Outro Links Amazon link to the book Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.
We’ve got another legend of ServiceNow joining us today. She’s been working on the platform since 2009 and continues to grow her knowledge and her community while still taking care of the family at home.
Topics 00:00 Welcome/intro 06:12 Life before ServiceNow 07:40 Carleen’s start with ServiceNow 08:38 MVP - sharing and training 11:24 CMA and its meaning 15:17 The next generation 18:38 RiseUp! 19:21 Knowledge memories 23:50 Keynote speaker 24:37 Career highlight and forecast 27:00 Words of advice 28:16 Contact info and outro Links LinkedIn Website Titans of Now podcast RiseUp RiseUp Community Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.
The Vancouver release is here - at least in Early Availability. Once again we have all four dev advocates to share their favorite features from App Engine, Automation Engine, and Platform - so come on along!
Topics 00:00 Welcome/introductions 01:22 Our top 5 list of favorite features 32:48 Call to action 34:08 Outro Links Vancouver content calendar Vancouver release notes Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.
With two major ServiceNow family releases per year, it’s important to have a playbook when it comes to upgrades. In this episode we’ve got not one, but TWO subject matter experts who have certainly seen their share of upgrades to share their insights.
Topics 00:00 Welcome/introductions 04:46 Upgrades in the early days 11:30 Upgrade improvements today 17:57 Products requiring more focus on upgrades 20:59 When things go awry 25:56 Upgrade timeframe 30:44 What to do when you find a show stopper 33:38B Advice for newcomers 37:58 Contact info 38:53 Outro Links CJ’s LinkedIn Jace’s LinkedIn Jace’s Website Jace’s YouTube Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.
You’ve been asked to do a presentation. You’ve listened to part 1 of this series to prepare and part 2 to avoid the top 10 b now it’s time to craft the message so your audience understands the purpose. We’ve got a returning guest here to help with that.
Topics 00:00 Welcome/introductions 04:45 CMA/CTA programs 09:14 Crafting your message 11:16 Horses for courses 12:44 Short presentations 14:51 Example: Key messages 16:04 Example: Supporting statements 19:52 Example: Objection Handling 23:07 Example: Other concerns 24:34 Example: Closing 25:23 Example: Call to action 27:09 Bonus tips 34:03 Planning stage vs building stage 34:53 The summary 35:52 Contact info 36:29 Outro Links LinkedIn Email: julian.
Ted Turner’s mantra for success says “Early to bed, early to rise, work real hard, and advertise.” It doesn’t matter how smart you are if nobody else knows it. As a developer, one way you can advertise your expertise and grow your status in the ecosystem is through blogs, videos, podcasts, or other content. Our guest today shares his insights on all aspects of creating community content in the ServiceNow space.
Regardless of the process you are trying to automate, it’s likely that you are migrating from another system, be it Excel, email, or a legacy application. In this episode we have two subject matter experts that discuss the importance of modifying the process vs. modifying the platform to maximize your outcomes and minimize your risks.
Topics 00:00 Welcome/Introduction 04:59 Overview 09:10 Developer awareness 12:24 Examples 15:19 What works 17:21 Business smart customization and the customization register 23:05 Metrics 24:44 Where to find out more 27:48 Balancing the transformation 31:07 Contact info 31:52 Outro Links LinkedIn: Raghuveer Moorthy LinkedIn: Harshdeep Garg Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.
Technical governance isn’t something most developers typically think about until it’s too late. Our guest today helps us understand what it is and why devs should prioritize it to make their lives easier.
Topics 00:00 Welcome/Introduction 04:47 Governance defined 05:47 Resistance 09:28 Personas 10:11 Technical debt and low-code 12:41 Tips for avoiding issues 15:48 Inherited debt 20:20 From theory to real stories 22:45 Advice for new devs 24:27 Summary 25:58 Contact info Links Email rushikesh.
You never know where your next opportunity to change your life will come from. Our guest today shares her amazing story of what happened and what it resulted in - along with some other great insights.
Topics 00:00 Introduction/Welcome 08:07 How Ebony got started with ServiceNow 12:14 How ServiceNow has changed Ebony’s life 16:14 From a non-tech perspective 19:50 If you had to do it over 22:10 Career highlights 25:44 Advice for new developers 28:59 Favorite ServiceNow feature or product 30:07 Contact info 30:34 Outro Links Email ebonylakkebala@gmail.
