Data Sources Refresher Before I cover the newest feature, I want to provide a quick refresher on what data sources are and the role they play with importing data into your ServiceNow instance. Data sources are the first part of importing data from files, JDBC (databases), web services, and more. The data is stored in a staging table called an import set, a tabular representation of the data you extracted from the data source.
This post is the first in a series about Import/Export topics. The goal is to get you up to speed on Import Set concepts and to walk you through the process of setting up an Import Set from scratch. While this initial post is focused on building an import set, we’ll dig into the theory and what happens behind the scenes in future posts. If at any time you get lost on a step, skip ahead and watch the animated GIF summary for that section!