Chuck Tomasi

1 minute read

This video series guides you through many of the concepts, techniques, and best practices regarding importing and exporting data with various types of ServiceNow integrations. The videos are divided into topical sections below. (Unpublished content subject to change.) Getting Started Introduction Planning Easy Import Guided Application Creator Helpful resources Import Sets Simple import set Data sources Transform maps Transform field mapping Scheduled imports Concurrent imports Import set troubleshooting Import set properties MID Servers Helpful resources Email Inbound email actions Inbound email with Flow Designer Helpful resources Connections and Credentials Introduction to JSON Introduction to XML Connections and Credentials Overview Example Basic Auth Example API Key Example OAuth 2.

Josh Nerius

1 minute read

Did you know it’s easy to give your users Unsubscribe and Manage Preferences links in your outbound emails? This can be accomplished using two new macros available with the Istanbul release: ${NOTIF_UNSUB} ${NOTIF_PREFS} To use these macros, simply place them in the body of your notification or Email Layout.

What Users See Here’s an example of what users will see.

Clicking Unsubscribe Clicking Unsubscribe launches the user’s default email client and pre-populates the email with the information needed to unsubscribe.