This video series guides you through many of the concepts, techniques, and best practices regarding importing and exporting data with various types of ServiceNow integrations. The videos are divided into topical sections below. (Unpublished content subject to change.) Getting Started Introduction Planning Easy Import Guided Application Creator Helpful resources Import Sets Simple import set Data sources Transform maps Transform field mapping Scheduled imports Concurrent imports Import set troubleshooting Import set properties MID Servers Helpful resources Email Inbound email actions Inbound email with Flow Designer Helpful resources Connections and Credentials Introduction to JSON Introduction to XML Connections and Credentials Overview Example Basic Auth Example API Key Example OAuth 2.
The Jakarta release of ServiceNow introduces support for a new import/export data format: JSON. This blog post is a quick overview of where and how you can interact with these new features. Export to JSON From a list of records, you can now choose JSON from the list of file formats when exporting data. Right click the header of any record list and select Export > JSON.
JSON Structure The output of this export is a simple JSON structure.