Brad Tilton

3 minute read

App Engine Studio, originally delivered in the Quebec Release, is a development tool for creators of varying skill levels to build applications that meet the immediate needs of your organization. Here is a brief overview of the version released in Quebec. The Quebec version allowed developers of all skill levels to build apps fast by making it easy to spin up a data model, various experiences, and automate processes while applying security to the application.

Brad Tilton

4 minute read

One of the new Rome release features that I have personally been most excited about, Mobile App Builder, is now available! Built on the Now Experience UI Framework, the organizational layout and ease of navigation in the Mobile App Builder facilitates a faster and more intuitive creation of ServiceNow mobile components. Some benefits are: Organization of records in a hierarchical layout of records for easy access and reference. Streamlining of mobile configurations by: guiding users to appropriate record relationships, preventing invalid configuration choices, and auto-populating fields when creating child-record relationships.

Chuck Tomasi

1 minute read

There are many ways you can elevate your visibility and build your brand in the ServiceNow ecosystem. Creating, blogs, videos, meetups, podcasts, webinars, presenting at conferencesb& and my guest on this episode sets a great example. Topics 00:00 Welcome and introduction 03:30 How Dhruv got his start 05:34 Favorite thing built on ServiceNow 09:35 Typical day for Dhruv 12:12 Th secret to Dhruv’s superpower 14:12 Dhruv’s meetups, podcast, and more 21:10 How ServiceNow changed Dhruv’s career 26:23 One thing Dhruv would like to see changed 29:20 The highlight of Dhruv’s career so far 31:19 Words of advice to new developers 38:00 Contact info 38:20 Outro Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

When it comes to security and encryption on the Now Platform, you’ve got plenty of options. But navigating these options can be tricky. Fortunately, ServiceNow is here to help. Join the webinar, and together we’ll explore the various options for encrypting your data and determine which one is right for your organization’s unique situation. Topics 00:00 Welcome and introductions 04:42 Announcement space 07:47 Agenda 08:42 Use case introduction 12:00 The role of cryptography 27:45 Demo 38:17 Why the increase in encryption?

Earl Duque

8 minute read

In this post, we will provide a walk through on how to create your first and basic playbook in ServiceNow. If you saw Live Coding Happy Hour on August 19, 2021 (part 1) or September 2, 2021 (part 2), this post will go through the same material. Playbooks provide step-by-step guidance for resolving processes and enable agents to easily manage the lifecycle of cases by guiding them through sequences of tasks.

Chuck Tomasi

1 minute read

We’ve got a new developer advocate on the team. Here’s a chance to get to know him better. Topics 00:00 Welcome and introductions 15:39 Earl when he’s not working 17:56 Board games 20:19 Being a developer advocate 22:42 Mentorship 27:40 Biggest influence 28:42 Words of advice to new developers 30:41 Outro Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

Automated Test Framework is your key to reducing the time it takes to do major upgrades and deployments. But what do you REALLY know about ATF? I’ve got Daniel Draes to help. Topics 00:00 Welcome and introductions 08:11 ATF Overview 08:57 What ATF can and cannot test 12:13 Customer feedback 13:20 The payoff of investing in ATF 16:10 Skills needed to implement ATF 18:28 Structuring your tests 20:09 New features in Rome 23:06 Best practices 24:19 Roadmap 25:46 The process to go from customer idea to product release 27:01 Daniel’s contact info 27:25 Outro Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Earl Duque

2 minute read

Let’s keep the Rome Release feature highlights going! Instance Scan, introduced in Quebec, was a great addition to the platform that allowed us to check our instances for issues or deviations from best practices. It is a great tool to use to maintain a high level of standard while doing development, performing releases, and during upgrades. Before Rome Instance Scanning was either manual (you executed a scan suite yourself) or scheduled.

Earl Duque

2 minute read

Hey everyone! Here is a quick post about a new feature coming in Rome that will help everyone avoid licensing issues in Flow Designer. Before Rome, users working in Flow Designer may create an entire flow with custom actions and realize later that they were not licensed for some of the actions used. Starting in Rome, while in Flow Designer, if an action or subflow in your flow of if a step in your action utilizes functionality that your instance is not licensed for, a polite warning message will appear:

Chuck Tomasi

1 minute read

Flow Designer is a great low-code way to automate your proceses, and IntegrationHub is the perfect companion to connect systems together. Both have been around for several releases - so what’s new in the Rome release? I’ve got the person who can tell us in this episode of Break Point. Topics 00:00 Welcome and introduction 03:54 Flow Designer 10:00 IntegrationHub 13:00 Introspection 16:01 OpenAPI Support 18:57 Single platform 21:44 New in Rome 24:11 Process Automation Designer 27:18 A couple last things 29:39 On the roadmap 37:31 Takeaways 39:11 Contact info 39:51 Outro Subscribe to Break Point Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.