Dave Slusher

Dave Slusher

3 minute read

Guided Tours is a ServiceNow feature that doesn’t get quite its due as the powerhouse it is. It is really a great way to increase user satisfaction and remove that bit of frustration when rolling out new functionality in your instance. Inside the Developer Program itself, when we rolled out a feature for Meetup reimbursements we added a Guided Tour to explain all the steps. In New York, there are a few key enhancements to make this great feature even better.

Dave Slusher

4 minute read

As we discuss the new features of New York, it is only natural I should discuss first one of my great loves in the platform - the Automated Test Framework. Every release since it was introduced expands the capabilities of this tool and New York is no exception. Here are the highlights but the full list is here. Parallel Testing and Mutually Exclusive Tests In previous releases, ATF ran effectively a single thread of testing.

Dave Slusher

2 minute read

New York is Released!! It is that time of the year, new release Early Availability time. It’s my favorite season of the year! New for Developers in New York Studio - JS Beautify, Conditional Breakpoints, Context Menu updates Automated Test Framework - Mutually Exclusive Tests, Create User step, Rollback Browser Flow Designer - Complex data and scripts, Inline Scripts and Editor, Inbound Email Triggers Mobile Studio - for migrating Madrid mobile apps to the New York paradigm Those are just a few of the highlights you will find in the New York ServiceNow release.

Dave Slusher

5 minute read

One of the unsung features in the Automated Test Framework is that you can use it to test your Scripted REST APIs. I’m a fan of having as much robotic coverage as possible, so backstopping API development with tests is a good thing. Let’s look at how to do that. I will use an example of a relatively recent API that I developed, the commenting system on this very blog. I’ll create a test that:

Dave Slusher

2 minute read

Ever since personal developer instances were introduced, the ServiceNow developer community has had a complicated relationship with them. We give them out for free but we don’t have infinite capacity so at points we have run out of them. We introduced hibernation to allow us to fit more on the same set of infrastructure. They do expire after 10 days of disuse, and this continues to happen. However We have introduced a new feature in the program.

Dave Slusher

4 minute read

During our flurry of posts about Madrid features, I posted about some of the changes to Automated Test Framework . There were a few pieces that I didn’t mention so I am going to round that out over time, starting with testable components. Speaking personally, ATF is one of my favorite new development tools of the last three years. What can I say, I love having robots working for me.

Dave Slusher

9 minute read

One of the many exciting features of the Madrid release is that inclusion of JWT (JSON Web Tokens) as a supported authentication type. Before this feature, I had been working with very limited success to help a Box user integrate with ServiceNow via JWT. JWT are non-trivial to construct and require access to cryptographic tools, so having them in the platform is a big step up. I’m going to walk through the steps I took to get an integration working with Box.

Dave Slusher

3 minute read

As we continue our lightning tour of new developer-facing features of the Madrid release, we touch on some that are not net-new but include relevant changes. Today’s post is one of these. The London release featured the first release of Flow Designer APIs that allowed for invoking Flows via JavaScript APIs. That capability has been beefed up in Madrid and we’ll look at that. Server-Side Flow APIs The London release had two APIs, startAsync for Flows and SubFlows.

Dave Slusher

2 minute read

Much of the work for Flow Designer in the Madrid release has been towards achieving feature parity with Workflows. That is to say that any work that could previously be done in a Workflow could now also be done in Flow Designer. Here is one of those features. Do Until Loops This is a common bit of logic that is needed in any programming context, and now it is available in Flows.