Andrew Barnes

6 minute read

This post is being continually being updated with links to our Paris Release topic blog posts and Live Coding Happy Hour (LCHH) video content.

Paris is Released!!

It is that time of the year, new release Early Availability(EA) time. Each EA period is a flurry of activity in the Developer Program. Blogs, Videos, Demos, Slide decks Oh MY! I am always delighted to share and highlight what is new for developers. Below you will find some of those highlights for developers in Paris. Over the next month or so, you can expect a steady release of deeper dives into the details.

All Paris Release notes

New for Developers in Paris

Pro Dev Tools

Upgrades and ATF

Flow Designer and IntegrationHub

Core Platform

  • Store - Expose many options for managing store apps and offerings from inside instance
  • GraphQL Support - Enable support for custom GraghQL API to query
  • CMDB - ETL store app to create and manage ETL transforms, CMDB querys for business services, Multisource CMDB, quick start tests
  • Notifications - Workspace email client, system address filters, debug support
  • Process Automation Designer - Brand new! Connect multiple flows together for end to end process flows


Virtual Agent


Analytics, Intelligence, Reporting

Those are just a few of the highlights you will find in the Paris ServiceNow release. You can read the release notes to find out more details on the changes. Look for more blog posts detailing new functionality in Paris in the coming days and weeks. Articles can be found with the Paris category tag. Until those are posted, go crazy digging into functionality.

Paris Instances

To get your hands on a Paris instance, you have a few options:

  1. If you already have an instance

    You can upgrade it. From the Developer Portal, click Manage > Instance in the navigation bar. From there, click the Action dropdown and click Upgrade to Paris.

    Upgrade to paris

  2. If you don’t have an instance

    From the Your Instance widget on the home page, click Request an Instance.

    Request an Instance: paris

    This will open a dialog that allows you to select the version you want. Select Paris.

    Version Selector

    Occasionally, we temporarily exhaust the pool of available instances for a release family. New functionality on the Developer Portal will allow you to add yourself to the waitlist. When instances become available, you will automatically get assigned one and notify you when that happens.

    Wait List

  3. Already have an instance but want to start fresh?

    You must first release your existing instance by using the Your Instance widget, click Action > Release instance.

    Release Instance

    After confirming that you want to release your instance (back up anything you want to keep!), you will have to wait 15 minutes before requesting a new one. After the waiting period is over, follow the steps outlined above to get your new Paris instance.

Next steps!

If you would like to explore the new functionality via training, you can go to either the main training landing page or to the learning plan page to get a curated path through the training based on your persona.

Enjoy the new features, and have fun exploring! Let us know your favorite tool or enhancement you want covered in the comments and we will be sure to highlight it in the weeks to come.