The Now Experience UI Framework was introduced in the Orlando release as a ServiceNow JavaScript framework built on web components standards. It enables developers to build custom web components and create a modern UI for users. In the Orlando and Paris releases the UI Framework is limited to customizing Workspace.
While Paris wasn’t a huge release for Now Experience, there are a few enhancements that I’d like to call out around new components.
Here on the developer blog we try to regularly highlight the contributions from our 2020 Developer MVPs. They produce an abundance of great content aimed at ServiceNow developers that I’ve listed below grouped by the content creator.
I need to shout out to Jace Benson’s (one of our dev MVPs) ServiceNow news aggregator at https://jace.pro/news/, which I used extensively to put this post together.
Andrew Albury-Dor A flow theme it seems!
The Now Platform Paris release is now Generally Available! Now that Paris is GA that means that our early access period is over. During the roughly eight weeks of early access, we’ve posted deep dive blog posts on our pro-dev tooling, upgrades and ATF, Flow Designer, IntegrationHub, mobile, virtual agent, and more. We’ve also covered many of those Paris release features on our weekly Live Coding Happy Hour show.
Jivanjot Kaur, Sr. Product Manager joins Chuck to talk about some of the cool things in Paris related to upgrades, ATF, and more. Find out how your next upgrade is going to be made even easier with Upgrade Center and the features it brings, and get a little insight to what’s coming in future releases.
Listen Watch If you want to SEE a demo of upgrade Center in Paris, check out TechNow episode 79.
We’ve gotten some questions lately around Developers MVPs for next year now that we’re nearing the end of 2020, and we thought it would be a good time to post the high level criteria for the 2021 Developer MVPs. The MVPs are a collection of ServiceNow developers who are passionate about ServiceNow and inspire other developers by sharing their extensive knowledge freely. They help, encourage, and enable developers of all skill levels and types succeed in building and developing on the Now Platform.
Virtual Agent in Paris has a page full of enhancements that you can check out. We will look at a few of the highlights in this overview blog.
Dashboard A useful dashboard is something that I very much appreciate. Visualizations and aggregation of information into understandable and actionable intelligence is the goal of a useful dashboard. In the Paris release, the VA Dashboard has been enhanced to give more insights to the operations managers and topic authors.
When I was looking through the content of our Paris release the Conversational custom chat integrations framework, while being a mouthful, jumped out at me. I’ve talked to numerous developers over the past year or two about our Virtual Agent and one of the most common questions is something along the lines of: Can I interact with ServiceNow’s Virtual Agent through a different chat tool outside of the OOB Slack, Teams, and Facebook integrations?
The Paris release brought many new features and enhancements to our Mobile functionality on the Now Platform. This post will highlight the top features in Paris that ServiceNow developers should be aware of.
Mobile Filter Enhancement Before Paris, any filtering users did in the mobile application in lists and map applets happened on the client-side. That meant that they could only filter against the columns shown in a list and the data in the current pagination.
Wolf Wedemeyer, ServiceNow Software Engineer joins Chuck to discuss building Now Experience components. Components are the hottest topic in the developer community - well as of 2020 it is. Everyone seems to want to know more about building components for the Now Experience.
Listen Watch If you want to SEE Wolf build components, check out TechNow episode 78.
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It’s Paris mobile week here on the developer blog, and my favorite new mobile feature in Paris is Actionable Push Notifications. These actionable push notifications allow the mobile app user to take an action by hitting a button on the notification itself without having to open the app or a browser. The most obvious use case for this is being able to approve or reject an approval directly from a push notification, similarly to how notification mailto templates have allowed you to approve directly from an email for a long time.
