Andrew Barnes

Andrew Barnes

3 minute read

The first part of the platform I will be highlighting for the Orlando release is the Automated Test Framework(ATF). The reason I choose ATF first is the relationship between upgrading and testing. Automated testing helps accelerate validation after deployments and upgrades to the instance. Check out the overview page for ATF changes for Orlando. Testing Agent Workspace Forms With the addition of the Now Experience and Agent Workspace, which is the first part of the platform leveraging the Now Experience, automated testing was not initially available.

Andrew Barnes

3 minute read

Orlando is Released!! It is that time of the year, new release Early Availability(EA) time. Each EA period is a flurry of activity in the Developer Program. Blogs, Videos, Demos, Slide decks Oh MY! I am always delighted to share and highlight what is new for developers. Below you will find some of those highlights for developers in Orlando. Over the next month or so, you can expect a steady release of deeper dives into the details.

Andrew Barnes

2 minute read

We are pleased to announce a brand new program, ServiceNow Developer MVPs. The MVPs are a collection of ServiceNow community members that are passionate about ServiceNow and share their extensive knowledge freely to help and encourage developers of all skill levels and types. They write blogs, share apps, craft videos, live-stream, contribute to social media, give talks, lead Developer Meetups, answer questions on the community forum and slack all to share and give back to this great community.

Andrew Barnes

4 minute read

Debugging in ServiceNow is am essential skill to master. An array of tools are available to help developers understand what the system is doing and narrow down where unexpected behavior is happening. Today we will look specifically at several ways to debug when doing scripting. Session Debug A feature released in the New York release unified the session debugging modules. A session is a unique login for a unique user - typically one browser on one device.

Andrew Barnes

3 minute read

Automated Test Framework You have likely heard of the Automated Test Framework (ATF) if you have been working with ServiceNow for more than a couple of months. Introduced in the Istanbul version, it has grown and been enhanced over time to allow for coverage of nearly all client interactions with the Now Platform. Even given that ATF has been present from Istanbul, there are still many existing projects that don’t utilize ATF due to not being available at the start of the project.

Andrew Barnes

2 minute read

VS Code Extension We are happy to announce a new VS Code Extension for interacting with ServiceNow offline. Community-created VS Code extensions have existed for some time. The ServiceNow version hopes to grow with your feedback and use. You can find the documentation on the developer site. As developers, we are not always able to have stable internet connections so that the offline capabilities will be a boon for those situations.

Andrew Barnes

5 minute read

Development Management I frequently get asked about managing development output when using Update Sets. Previous articles have covered individual aspects of update sets and batching before, but this entry will try to put the parts together. ServiceNow has update sets, application repository, plugins, store, share, and GitHub to hold and deploy application files. On top of development itself also contains best practices, code reviews, conflict management, manual testing, automated testing.

Andrew Barnes

1 minute read

Now Creators A new program to highlight your achievements in the Now ecosystem. Connect with other innovators and problem solvers through the Now Community. Visit Now Creators to setup your profile. On the site you can check out your badge progress towards Administrator, Developer, Implementer, Business Process Analyst, and Service Owner.

As you can see from my profile above I have opted to share some badges, bio, location, Twitter, and LinkedIn.

Andrew Barnes Dave Slusher

6 minute read

Developer Days In India The ServiceNow Developer Advocacy team just completed a lovely and extended visit to India. India has the most significant number of ServiceNow developers outside of the United States of America. Having so many developers makes it a pivotal place to visit to engage, empower, inspire, and listen to developers. The key events were developer meetups and all-day workshops at multiple locations. Dave Slusher - an experienced hand at India trips - and Andrew Barnes traveled from the east coast of the USA.

Andrew Barnes

2 minute read

Virtual Agent It is ServiceNow new release season! With the New York release in Early Access, we will cover some of the features newly available to application developers. In this post, I will discuss some of the new features and enhancements in Virtual Agent. Quick Actions New in New York are Quick Actions. Installing a plugin com.glide.quickactions is required to enable use. I also suggest installing the Agent Chat plugin com.